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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > RIFF Box Team > RIFFBOX


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Old 12-24-2010, 15:22   #1 (permalink)
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my riff box did not recognize the usb device


my bx next to uptade did not recognize the usb device?
whats the problem?
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Old 12-24-2010, 17:46   #2 (permalink)
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change to pc and usb cable but not working?
ImageShack® - Online Photo and Video Hosting
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Old 12-25-2010, 10:21   #3 (permalink)
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Box constantly in bootcore mode:

If even after successful firmware upgrade, box remains in bootcore mode, You need to send it back for repair.


Before contacting factory, You still need to finish diagnostic with tech support, so if You think that You have HW problem with box, first contact us via ICQ :

ICQ#: 299-912-089
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Old 12-26-2010, 09:53   #4 (permalink)
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Quote:
Originally Posted by cemeren38 View Post
change to pc and usb cable but not working?
ImageShack® - Online Photo and Video Hosting
Check if you have other USB devices attached to your USB. Because RIFF uses too much power it must be the only device plugged into the USB ports of your computer.
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Old 12-26-2010, 10:01   #5 (permalink)
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I took all the usb the same result
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