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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > RIFF Box Team > RIFFBOX


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Old 05-15-2016, 19:55   #1 (permalink)
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please help update firmware failed


my riff getting in mode Bootcore Version: 1.01 now
after update firmware,firstly my box working fine when used beta version,
and when use v 1.58 the software asked to update firmware but result failed like this;
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Old 05-15-2016, 21:08   #2 (permalink)
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check first if you box is on lower port COM "in devices administration"

2- make click on "firmware update" in 1.58 and 1.56 versions
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Old 05-15-2016, 21:34   #3 (permalink)
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Quote:
Originally Posted by mtk6572s4clone View Post
check first if you box is on lower port COM "in devices administration"

2- make click on "firmware update" in 1.58 and 1.56 versions

when update firmware with 1.56 version

it posible server down or maintenance?
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Old 05-15-2016, 21:59   #4 (permalink)
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To me it's work fine... which is your country?

Getting RIFF Box Info...OK
RIFF Box Firmware Version: 1.37

Connecting to the Updates Server...OK
Downloading new Firmware from Server...OK

Setting Update Mode...OK
Updating Box's Firmware...OK
Restarting box, please wait...OK
Firmware Update Completed OK

Current Firmware Version: 1.37
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Old 05-15-2016, 22:09   #5 (permalink)
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Quote:
Originally Posted by mtk6572s4clone View Post
To me it's work fine... which is your country?

Getting RIFF Box Info...OK
RIFF Box Firmware Version: 1.37

Connecting to the Updates Server...OK
Downloading new Firmware from Server...OK

Setting Update Mode...OK
Updating Box's Firmware...OK
Restarting box, please wait...OK
Firmware Update Completed OK

Current Firmware Version: 1.37

indonesia sir...3 days ago its worked,,i have try with other connection and vpn but same result
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Old 05-15-2016, 22:12   #6 (permalink)
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try this of the user jomafi

"in some cases when you get the message: getting updates... and nothing happens, stop the action by clicking on STOP. The click on check for Updates again. I had this situation 2 or 3 times. Always stopped and started again and it will work properly.

So test it...."
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Old 05-15-2016, 22:14   #7 (permalink)
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or this of the user prabue

"uninstal the driver & restart the pc then install the driver after that update firmware

i also had this same problem & solved in this way"
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