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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > RIFF Box Team > RIFFBOX


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Old 10-02-2010, 04:35   #1 (permalink)
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RIFF Box S/N: Not Available in BOOTCORE Mode.


What is my problem?

Open serial port...OK
Connecting to the RIFF Box...OK

Getting RIFF Box Info...OK
RIFF Box S/N: Not Available in BOOTCORE Mode.
RIFF Box Bootcore Version: 1.00


thank in advance
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Old 10-02-2010, 08:04   #2 (permalink)
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U need Upgrade Riff Box Firmware

b.r
xiaoyuz
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Old 10-04-2010, 06:04   #3 (permalink)
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Quote:
Originally Posted by moonster View Post
What is my problem?

Open serial port...OK
Connecting to the RIFF Box...OK

Getting RIFF Box Info...OK
RIFF Box S/N: Not Available in BOOTCORE Mode.
RIFF Box Bootcore Version: 1.00


thank in advance

How to solve this problem, Sir? I have box with same problem
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Old 10-04-2010, 08:41   #4 (permalink)
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Quote:
Originally Posted by vmobihcm View Post
How to solve this problem, Sir? I have box with same problem

The answer is above....please read and update your box firmware....

If you fail still then post hear...
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Old 10-06-2010, 08:13   #5 (permalink)
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Open serial port...OK
Connecting to the RIFF Box...OK

Getting RIFF Box Info...OK
RIFF Box S/N: Not Available in BOOTCORE Mode.
RIFF Box Bootcore Version: 1.00

i have tried update my box fimware and got error:

Open serial port...OK
Connecting to the RIFF Box...OK

Setting Update Mode...OK
Updating Box's Firmware...OK
Restarting box, please wait...OK
ERROR: The BOX has remained in the BOOTCORE mode.
Firmware Update Failed.

Thank in advance
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Old 10-06-2010, 17:32   #6 (permalink)
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try second time or downgrage firmware to old and done second time to new . and reply
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Old 10-07-2010, 05:57   #7 (permalink)
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It's Funny! How can you downgrade or upgrade FW when Box in Bootmode? Do you really understand what's problem here? Think twice before posting, please!
Waiting for reply of Product Supporter!
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Old 10-07-2010, 09:04   #8 (permalink)
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@moonster

Please contact me on Sonork or ICQ.
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Old 10-21-2010, 11:14   #9 (permalink)
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Quote:
Originally Posted by legija View Post
@moonster

Please contact me on Sonork or ICQ.
Open serial port...OK
Connecting to the RIFF Box...OK

Setting Update Mode...OK
Updating Box's Firmware...OK
Restarting box, please wait...
- ---------------------------------

Open serial port...OK
Connecting to the RIFF Box...ERROR
ERROR: Firmware Update is required to continue.


stil hav e problem with update firmware
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Old 10-21-2010, 11:23   #10 (permalink)
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try to off your anti virus and try again
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Old 10-21-2010, 14:39   #11 (permalink)
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Quote:
Originally Posted by eumore79 View Post
try to off your anti virus and try again
update done for the 5 time.
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Old 10-21-2010, 15:37   #12 (permalink)
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Connecting to the updates server...Ok
Getting updates information from the server...

this is all that happens when i load the Jtag Manager for the Riff Box, i even left it over night and it still didn't download any updates.

the Jtag manager recognizes the box, but it just doesn't download any updates or firmware from the server.
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Old 10-21-2010, 15:58   #13 (permalink)
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Quote:
Originally Posted by madlyinsaine View Post
Connecting to the updates server...Ok
Getting updates information from the server...

this is all that happens when i load the Jtag Manager for the Riff Box, i even left it over night and it still didn't download any updates.

the Jtag manager recognizes the box, but it just doesn't download any updates or firmware from the server.
Hi,

Read this very carefully !
http://forum.gsmhosting.com/vbb/f634...-read-1111319/
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Old 10-21-2010, 16:26   #14 (permalink)
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Hi,

in some cases when you get the message: getting updates... and nothing happens, stop the action by clicking on STOP. The click on check for Updates again. I had this situation 2 or 3 times. Always stopped and started again and it will work properly.

So test it....

B.R.
Jomafi
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Old 10-22-2010, 01:34   #15 (permalink)
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Quote:
Originally Posted by legija View Post
Hey guys i figured out what i was doing wrong; i was trying to setup the box on a windows 7 machine. Only to realise that the box works better with windows Xp OS.
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