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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > RIFF Box Team > RIFFBOX

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Old 06-04-2018, 05:57   #1 (permalink)
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Arrow riffbox error No response from RIFF Box - Update port driver [SOLVED]


this is showing when try to open ..
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File Type: jpg riff.jpg (81.6 KB, 86 views)
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Old 06-04-2018, 08:44   #2 (permalink)
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Quote:
Originally Posted by alimuamin View Post
this is showing when try to open ..
Give details

OS ? 64bit/32bit ?
try to create update port
just replug when Riff box is in blinking mode during update procedure.

br,
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Old 06-05-2018, 05:20   #3 (permalink)
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Arrow

win10 64bit.
i try to replug but same
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Old 06-05-2018, 05:28   #4 (permalink)
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Quote:
Originally Posted by alimuamin View Post
win10 64bit.
i try to replug but same
http://forum.gsmhosting.com/vbb/f634...uired-2407448/

Check this.

br,
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Old 06-05-2018, 05:59   #5 (permalink)
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Arrow

already checked but this error is showing
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File Type: jpg riff2.jpg (58.5 KB, 26 views)
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Old 06-05-2018, 06:35   #6 (permalink)
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Quote:
Originally Posted by alimuamin View Post
already checked but this error is showing
Windows encountered a problem installing the driver software for your device.
Windows found driver software for your device but encoutered an error while attempting to install it.
The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering.



To solve this problem, You have to disable Device Driver Signing. Here’s how it’s done in Windows 10.

Option 1 – Command to Enable or Disable
Click the “Start” button.
Type “command“.
Right-click on “Command Prompt” and select “Run As Administrator“.
Do one of the following:
To disable device driver signing, type “BCDEDIT /set nointegritychecks ON” then press “Enter“
To enable device driver signing, type “BCDEDIT /set nointegritychecks OFF” then press “Enter“
You’re done! The Device Driver setting is now modified.

Option 2 – Disable From Menus
Security that was built into Windows to prevent you from installing unsigned or foreign drivers. This is a feature called Device Driver Signing. After going through the steps to disable driver signing in Windows 8, you il be able to get your desired drivers installed.

Select the “Start” button.
Type “startup”.
Select “Change advanced startup settings“.
Select “Restart now” under the “Advanced startup” area.
Select “Troubleshoot“.
Select “Advanced Options“.
Select “Startup Options“.
Select “Restart“.
A menu will appear where you can press “7” on your keyboard to choose “Disable driver signing enforcement“.
Now Device Driver Signing should be disabled, allowing you to install any driver you like in Windows 10 until you reboot.

br,
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Old 06-05-2018, 08:59   #7 (permalink)
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k thanks working fine..........
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Old 06-10-2018, 07:03   #8 (permalink)
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Please help my riff with no firmware

I tried installing and updating my riff
Everything seems good but I still get this
I am using windows 32bit operating system
hope everyone helps

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Old 06-10-2018, 10:40   #9 (permalink)
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Hi,
Download this archive and extract it:
https://drive.google.com/open?id=1sy...iv-XkEO8_JGF_A

1. Disable driver signature enforcement ( https://www.youtube.com/watch?v=ccEI29E9qlE )
2. Open 32bit dir and run "Clean.bat"
3. Restart Windows
4. Run "Install.bat" (confirm installation of unsigned drivers each time)
5. Restart Windows again
6. Connect RIFF Box, start device manager -> ports -> set RIFF controll port comport number to less than 10 (e.g. 3 or 4)
7. Reconnect RIFF box and click "Firmware Update"
8. After You see "Setting Update Mode... . . ." Reconnect box on USB cable and Windows should install Update port driver automatically. If not, You need to do it manually.

In case if it fails first time, just repeat step 7.
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Old 06-11-2018, 03:17   #10 (permalink)
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thank you
I followed every little detail you told me
But it's the same result, sir
Is my box broken?
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Old 06-11-2018, 03:17   #11 (permalink)
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thank you
I followed every little detail you told me
But it's the same result, sir
Is my box broken?
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Old 06-11-2018, 11:32   #12 (permalink)
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I dont think so.
Most probably You didn't understood my instructions.

Please contact me via QQ (or any other supporter) so firmware update can be done via remote desktop.
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Old 06-12-2018, 02:13   #13 (permalink)
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Firmware update problem

Open serial port...OK
Connecting to the RIFF Box...OK

Getting RIFF Box Info...OK
RIFF Box Bootcore Version: 1.01 (RIFFBOX1)

Connecting to the Updates Server...OK
Downloading new Firmware from Server...OK

Setting Update Mode...OK
Updating Box's Firmware...OK
Restarting box, please wait...OK
Firmware Update Completed OK

Current Firmware Version: RECOVERY (RIFFBOX1)


Open serial port...OK
Connecting to the RIFF Box...ERROR

ERROR: At least 1.50 Box's Firmware Version is required.
Current version is RECOVERY. Please update BOX Firmware.

Last edited by legija; 06-12-2018 at 07:51.
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Old 06-12-2018, 02:46   #14 (permalink)
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Exclamation Getting RIFF Box Info...OK RIFF Box S/N: RIFF Box Firmware Ver

Open serial port...OK
Connecting to the RIFF Box...OK

Getting RIFF Box Info...OK
RIFF Box Bootcore Version: 1.01 (RIFFBOX1)

Connecting to the Updates Server...OK
Downloading new Firmware from Server...OK

Setting Update Mode...OK
Updating Box's Firmware...OK
Restarting box, please wait...OK
Firmware Update Completed OK

Current Firmware Version: RECOVERY (RIFFBOX1)


Open serial port...OK
Connecting to the RIFF Box...ERROR

ERROR: At least 1.50 Box's Firmware Version is required.
Current version is RECOVERY. Please update BOX Firmware.
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Old 06-12-2018, 12:28   #15 (permalink)
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manager 1.79, fw 1.50 ...now recovery

Open serial port...OK
Connecting to the RIFF Box...OK

Getting RIFF Box Info...OK
RIFF Box Bootcore Version: 1.01 (RIFFBOX1)

Connecting to the Updates Server...OK
Downloading new Firmware from Server...OK

Setting Update Mode...OK
Updating Box's Firmware...OK
Restarting box, please wait...OK
Firmware Update Completed OK

Current Firmware Version: RECOVERY (RIFFBOX1)




at 3% stop, error response from box, try again 2 times but show this after
tks
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