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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > RIFF Box Team > RIFFBOX


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Old 05-28-2012, 12:53   #1 (permalink)
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riffbox is server down?????


Connecting to the Updates Server...ERROR
ERROR: Couldn't connect to the Updates Server. Try again later.


my new box cant update couple of day i ask to team if server is down????
and how many day or days i wait before i update my riffbox??????
please reply.....
 
Old 05-28-2012, 12:57   #2 (permalink)
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i have x10 to repair i cant repair it because i do not enter in server and i cant updaye my box..

my boxe info

Getting RIFF Box Info...OK
RIFF Box S/N: FF.4BE2:BA33-E83C:CEFB
RIFF Box Firmware Version: 1.32
 
Old 05-28-2012, 12:59   #3 (permalink)
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i have x10 to repair i cant repair it because i do not enter in server and i cant updaye my box..

my boxe info

Getting RIFF Box Info...OK
RIFF Box S/N: FF.4BE2:BA33-E83C:CEFB
RIFF Box Firmware Version: 1.32
 
Old 05-28-2012, 13:03   #4 (permalink)
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Hi,
You need to disable or set up Your firewall/anti virus software first.
 
Old 05-28-2012, 13:28   #5 (permalink)
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i dissable my anti virus and firewall same result pls help and what can i do to use my new box..

Connecting to the Updates Server...ERROR
ERROR: Couldn't connect to the Updates Server. Try again later.
 
Old 05-28-2012, 13:47   #6 (permalink)
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What antivirus software You have ?

Make sure to download latest installer:

http://www.riffbox.org/downloads/RiffSetup.exe
 
Old 05-29-2012, 03:41   #7 (permalink)
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version 1.43 sir....
 
Old 06-23-2012, 12:26   #8 (permalink)
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Server error

RIFF BOX SERVER ERROR

PLS SALUTATION

http://3.bp.********.com/-nnrlphfuW6...creenshot2.bmphttp://2.bp.********.com/-cRhp74t59H...screenshot.bmphttp://1.bp.********.com/-Raa0owzxzr...creenshot3.bmp
 
Old 06-23-2012, 12:35   #9 (permalink)
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SERVER IS OK

please check ur connection

see here is ok

Code:
Connecting to the Updates Server...OK
Getting Updates Information from the Server...OK
Attached Images
File Type: jpg riff.JPG (113.1 KB, 2548 views)
 
Old 06-23-2012, 12:57   #10 (permalink)
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Server error

SERVER ERROR ?

ImageShack® - Online Photo and Video Hosting
 
Old 02-05-2013, 17:57   #11 (permalink)
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Hi,

Internet is working but i got this error when i m clicking on check for updates
after installing this exe on windows 8


"
Connecting to the Updates Server...OK
Getting Updates Information from the Server...ERROR
ERROR: Couldn't get the new Updates Information.

"

Regards,
Adnan

http://forum.gsmhosting.com/vbb/f634...61/index2.html
 
Old 02-06-2013, 12:01   #12 (permalink)
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For long time I also can't update or get new resurectors via RIFF Sever...

I quit trying and now I only use the RIFF Tracker... there is for sure some kind of problem with the server, that's for sure...
 
Old 02-06-2013, 12:58   #13 (permalink)
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Quote:
Originally Posted by mpfa View Post
For long time I also can't update or get new resurectors via RIFF Sever...

I quit trying and now I only use the RIFF Tracker... there is for sure some kind of problem with the server, that's for sure...
Server is working without any problems.
You better check Your firewall and Antivirus settings. You might need to add RIFF JTAG Manager directory to exception list in both.
 
Old 03-12-2013, 14:28   #14 (permalink)
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hello

Connecting to the Updates Server...ERROR
ERROR: Couldn't connect to the Updates Server. Try again later.

Open serial port...OK
Connecting to the RIFF Box...OK

Getting RIFF Box Info...OK
RIFF Box S/N: FF.A448:53EC-88A1:730C
RIFF Box Firmware Version: 1.34


I tried on 3 PC...Firewall -antivirus off.. reinstall Riff manager 1.48..same problem...
 
Old 03-12-2013, 15:47   #15 (permalink)
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Quote:
Originally Posted by stefani View Post
hello

Connecting to the Updates Server...ERROR
ERROR: Couldn't connect to the Updates Server. Try again later.

Open serial port...OK
Connecting to the RIFF Box...OK

Getting RIFF Box Info...OK
RIFF Box S/N: FF.A448:53EC-88A1:730C
RIFF Box Firmware Version: 1.34


I tried on 3 PC...Firewall -antivirus off.. reinstall Riff manager 1.48..same problem...
Hi,
It should work now. There was small problem this morning and Your IP as added to black list.
 
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