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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > RIFF Box Team > RIFFBOX

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Old 06-12-2018, 05:55   #1 (permalink)
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Serial not valid for registration


i cant register my serial .says serial is not vailid for registration.
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Old 06-12-2018, 08:35   #2 (permalink)
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Unlockforum -> RIFF Support -> Support Tickets -> Account Recovery.
Post Your box SN and explain the problem.
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Old 06-12-2018, 10:11   #3 (permalink)
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here is box serial and problem with support .

Open serial port...OK
Connecting to the RIFF Box...OK

Getting RIFF Box Info...OK
RIFF Box S/N: xxxx
RIFF Box Firmware Version: 1.50 (RIFFBOX1)

This serial number is not valid for registration!

Please contact your reseller

and i dont know my reseller.

Last edited by legija; 06-12-2018 at 10:43.
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Old 06-12-2018, 10:46   #4 (permalink)
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Please don't post Box SN in public, read instructions carefully.

SN is not invalid, You just entered it wrong. Repeat registration process and copy/paste SN properly to it's field.
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Old 06-12-2018, 11:18   #5 (permalink)
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ok i try agian.and one more thing confusing with pinout.in box different pinout and phone picture differeint pinout.please a littile bit help with pinout .box pinout is .vcc.trst .tdi.tms.tck.rtck.tdo.nrst.gnd. and fhone pinout is .dat0.clk.vcc.vccq.cmd.

wich point connect to wich point.


thanks

still same problem.i copy s/n but same problem

Last edited by mimarijaz71; 06-12-2018 at 11:24.
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Old 06-12-2018, 11:43   #6 (permalink)
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You didn't entered SN properly, probably copied space to SN field ( _ff.xxxx:xxxx.xxxx).

As for pinout, don't confuse JTAG pinout with ISP pinout.
If You wan't to use ISP over JTAG port in v1 box, You should have some basic knowledge of electronics to prepare connection and understand what is what.
It may look confusing, but You can always use RJ45 port if You find it hard to understand JTAG port connection.
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Old 06-12-2018, 12:19   #7 (permalink)
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thanks for reply.i copied all s/n with space.but got the same massage.can you check remotely?
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Old 06-12-2018, 12:29   #8 (permalink)
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Please fill out registration form, make screenshot and then send me PM with it.
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