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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > RIFF Box Team > RIFFBOX


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Old 05-31-2015, 00:59   #1 (permalink)
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Smile Unable to Write Backup Using HDDRaw and Riff Box (but only erase)


Hi, please i need help here.

I have phone in hand it suddenly dead after i put microsd with TF update inside but it never do update because it's say, " Only newer version allowed to upgrade..." after that message appear i took the battery. But when i trying to re-attach the battery and turn it on again, it's dead.


Phone detected as 9006, write using HDDRaw, it's error 21 at 0x0000000 address (so i think it can't be written from the beginning address)

The i try to write full dump using Riff Box, same problem happen. I cant write the dump it's say, error 0x21 at 0x0000000.
Erase GP1 and Area UserData not help, writing only boot give the same error.

I can erase but can't write. this is emmc problem or other hardware problem maybe emmc not supplied enough power or what?


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Old 06-01-2015, 20:48   #2 (permalink)
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It's simple, on user area try read 1mb data and save, write/erase 1mb data . After write/erase read again and save with another file name. Compare to data with hex editor or notepad ++. If u see same data. It's have emmc error with lock data.
Many normal phone after hard reset, nothing change because bad emmc. If u have emmc tool box. Try format emmc. If after format usb detected as 9008. Emmc work fine.
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