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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > RIFF Box Team > RIFFBOX


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Old 04-05-2014, 13:45   #1 (permalink)
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Why can I no longer use my RIFFBOX?!


I have a RIFFBOX for 2 years. In haven't used it for a while and now when I come to use it I download the new JTAG manager and it tells me my box is not registered! What the heck?
I have tried to confirm registration and it tells me it cannot be verified as maybe a clone. It is definitely NOT a clone. it is a genuine RIFFBOX I bought on Ebay on 04-May-12. It even has the security seals on the screws.
I bought this device in good faith and now it is useless because my box isn't recognized.
What do I need to do to solve this please, I can provide pics, serial number, whatever. Please do not tell me to buy a license as this is totally unacceptable for something I have already paid for.
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Old 04-05-2014, 13:53   #2 (permalink)
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Some more info, the date on the security seals over the screws is Nov 2011, so how can this be a clone?
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Old 04-05-2014, 17:26   #3 (permalink)
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i have same problem but i dont why i cant use it.

and we have bought 3 new riff box but still cannot use it.when i ask the supplier message the riff team but i get no response

i guess is not easy to have a riff box now.

i love to use it before

http://forum.gsmhosting.com/vbb/f352...boxes-1410850/

Last edited by agent_lia; 04-05-2014 at 17:34.
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