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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Martech Products > MSM Service Manager

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Old 07-19-2010, 12:26   #1 (permalink)
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MSM - Martech Service Manager - updates here




Martech Service Manager 1.1
advanced online application for service management


Do you happen to be confused which repairs were meant to be done for the following day? MSM enables you to register repairs that have been accepted to your service, it will print all the confirmations as well as expertises and repairs data. The customer will be able to trace repair status online, only if you want to. Would you like to have an access to your base from every place without the necessity of taking the soft with you each time? You have an access to MSM 24 hours a day, 7 days a week, from all over the world, all you need is the Internet connection.
The highest quality ever and maintaining all security procedures is guaranteed by Martech Team - well known and present on the market for a long time .

Martech Service Manager possibilities:
- Services register
- Support for Phones / Radio / Navi / xBox / PSP / Pda / TV / Laptops
- 100% Online – all you need is The Internet
- Fully configured, user friendly interface
- Running a lot of service departments at a time
- Individual logins for every employee
- Verified access levels for workers
- Orders transferring between service departments
- Message alerts system between the service users
- Website for the customer enabling checking the repair status
- Automatic generation of "shopping list" – missing parts
- Printing of repairing confirmation with a possibility of full look edition
- Print all the confirmations as well as expertises and repairs data
- Line codes decoders service
- Labels generator – service labels for marking devices(battery, cover, etc)
- Many languages service:ENG and PL, DE/RU/ES/IN/EL/FR soon
- Devices/ models database able to be edited
- Possibility of phones importing from z BazaTelefonów.pl(about 8400 models and a few thousand of Car Radio models)
- Customers database with a quick search
- Edition and adding free names of service states
- Setting fast form soft orders
- Advanced possibilities of storing and searching
- Full data security - Martech Team Guarantees
- Free updates
- Nokia product code finder – over 65000 registrations
- Nokia parts finder – parts searching
- Hosted solution, you don't have to worry about maintaining servers, backups, admin, etc.
- Automatic and continuous updates of the databases and scripts
- Easy installation = registration, nothing to install

MSM - Watch on Yoytube...

Martech Service Manager Applictaion is an evolution of Polish language application, that has been running since 2007, with thousands of satisfied customers. Service Manager is an effect of a conclusion we came into, that it would be worth to create a Polish version as well. To satisfy our customers’ needs and meet their expectations - we decided to do it.

Demo:
http://servmg.com/en/
Login: DemoENG
Password: demodemo

Martech Products Resellers...

Links:
MARTECH Team - Official WebSite
http://servmg.com
Martech Service Manager
YouTube - Martech Service Manager 1.1

Soon:
- More languages
- Service/income statistics
- Service device registration
- Photos adding with the possibility of presenting them to the customers on www
- And many other facilities

Price:
Only 39 EUR = 1 Martech credit = 1 year (max 3 service departments)

If you have unlimited number of services , every 3 of them is to be paid 39 euros a year. All 3 service points need to be set during the registration process. If you set up only one, while registration, you will need another credit to set up the next. That is why we advise setting three at a a time while registration, for your financial convenience.

Activation:
To activate please provide an e-mail when purchasing. There will be sent a unique activation link.


Security:
- Professional server & hosting
- Backup every 12h, 30 days only the owner has a full insight into his all data.
- Manufacturer will never make them available to anyone,
- On customer’s demand , the data may be removed from the manufacturer’s base.

Screens:




User Manual:
MSM Full User Manual - English
MSM Full User Manual - Polish

Video FAQ - YouTube:
1. How to print the confirmation for the customer?
2. How to move order between services?
3. How to add new categories and items in warehouse?
4. How to create an account and set access restrictions for the new user?
5. How to use the advanced search for orders?
6. How to create a new type of order?
7. How to create a new order state?
8. How the customer can check the status of his order?
9. How does the registration process work?
10. How to report bugs, comments and ideas related to MSM?
11. How to transfer parts between warehouses of different services?
12. Setting label printing parameters.
13. How to adopt a new inventory of parts and determine their minimum quantity?


Last edited by msm_support; 07-19-2010 at 16:52.
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Old 07-19-2010, 17:14   #2 (permalink)
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very great martech thanks for best solution
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Old 07-19-2010, 17:19   #3 (permalink)
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thanks for best solution
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Old 07-19-2010, 17:40   #4 (permalink)
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great work

nice jop we wait to used
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Old 07-19-2010, 17:55   #5 (permalink)
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where can i buy

hi dear martech team, im interested in your service, where can i purchase directly, i dont have any of your products because i have some diferent market here , but this service seems to be great

if i just want to buy it alone how can i purchase this product , how much will cost and what will the payment options

thanks in advance

roger
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Old 07-19-2010, 18:07   #6 (permalink)
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Quote:
Originally Posted by rogerboogie View Post
hi dear martech team, im interested in your service, where can i purchase directly, i dont have any of your products because i have some diferent market here , but this service seems to be great

if i just want to buy it alone how can i purchase this product , how much will cost and what will the payment options

thanks in advance

roger
Hi

You can contact msm support or one of the martech resalers
Martech Team shop

Wbr

Dawidoss
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Old 07-19-2010, 20:21   #7 (permalink)
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great,thx best smart solution
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Old 07-20-2010, 02:31   #8 (permalink)
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Quote:
Originally Posted by rogerboogie View Post
hi dear martech team, im interested in your service, where can i purchase directly, i dont have any of your products because i have some diferent market here , but this service seems to be great

if i just want to buy it alone how can i purchase this product , how much will cost and what will the payment options

thanks in advance

roger
you can touch me. my e-mail :[email protected]
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Old 07-20-2010, 02:33   #9 (permalink)
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Quote:
Originally Posted by rogerboogie View Post
hi dear martech team, im interested in your service, where can i purchase directly, i dont have any of your products because i have some diferent market here , but this service seems to be great

if i just want to buy it alone how can i purchase this product , how much will cost and what will the payment options

thanks in advance

roger
you can touch me. my e-mail: [email protected]
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Old 07-20-2010, 07:19   #10 (permalink)
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nice job

Nice job by Martech, but this is already free on GSM Forum
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Old 07-20-2010, 09:48   #11 (permalink)
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thanks for best solution
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Old 07-20-2010, 10:21   #12 (permalink)
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Quote:
Originally Posted by umarnlw View Post
Nice job by Martech, but this is already free on GSM Forum
You're right, there was a test version for free. It was available only for tests The current version includes many additional features and security that have arisen in the tests. All who actively tested free version still have it for free.
Thanks for yoir alert
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Old 07-20-2010, 11:44   #13 (permalink)
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Hi, MSM Support.
MSM is have support Vietnamese?
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Old 07-20-2010, 13:16   #14 (permalink)
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MSM can also be translated into Vietnamese, if there is someone who knows Vietnamese and English and will translate about 600 words / phrases. In this way the MSM may be available in every language. At this time, several people are translating MSM to other languages, but not into Vietnamese. Maybe you're interested?
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Old 07-21-2010, 05:08   #15 (permalink)
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yes, i like this product.
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