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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 04-18-2014, 10:44   #1 (permalink)
Freak Poster
 
Join Date: Oct 2003
Location: Balkan
Age: 47
Posts: 244
Member: 41794
Status: Offline
Thanks Meter: 46
5800 unlock error


Hello,

this is just info for supporters to try to figure out what is wrong. Here is log of read info and unlock procedure:

Code:
Reading Phone Info....
Connected phone -    Nokia 5800 XpressMusic
Software ver : V ICPR72_10w21.3 23-06-10 RM-356 (c) Nokia
IMEI    :      356039035438686
XappVer :      00000758
Ape Ver :      V 51.0.006
APE Var :      V 51.0.006V 51.0.006 V 51.0.006 
APE ADSP:      256
DSP Ver :     tube_ICPR72_10w16_1
APE Test:      eno_version
PPM     :      
CNT     :      v 50.2010.06.1_001_000_U01
17-03-10
vanilla
RM356
Product SN   :     MTI138230
Product code :     0559054
Base Prd.code:     0584488
Long Prod.SN :     0
Hardware info=======
HWID  : 1101
Retu  : 15
Tahvo : 22
Batery: 4334 mV
APE HW: 256
RF ic : 17141715
Lock info ===========
IMEI       : 356039035438686
IMEI spNet : 
IMEI svNet : 

Conf key     : 8000000000000000
Provider key : 2320300000000000
Country      : Austria
Operator     : T-Mobile A
Counters     : Key 0  [3] , Fbus 0  [10]
Blocks       : 2

LOCK STATUS :
=============================
BLK : 1
 Lock1:Close
BLK : 2
 Lock1:Close
=============================
LOCKS :  Closed
=============================
User code : Crypted
UserDataExLevel : Low [Gallery] , FullFlash method 

Done!

Unlock procedure started...

Phone Imei: 356039035438686
Checking locks...
Conf key     : 8000000000000000
Provider key : 2320300000000000
Country      : Austria
Operator     : T-Mobile A
Counters     : Key 0  [3] , Fbus 0  [10]
Blocks       : 2

LOCK STATUS :
=============================
BLK : 1
 Lock1:Close
BLK : 2
 Lock1:Close
=============================
LOCKS :  Closed
=============================
PA_SL2 phone detected...
Key file exists, no need to read...

NCK unlock failed, will try direct RPL

Phone Imei: 356039035438686
Key file exists, no need to read...
Check phone mode...
Phone already in Test mode, skip change...
Writing SimLock Data...   Ok
Writing SimLock Key...   Error
Direct RPL Unlock Error! [SL3 phone?]
Phone is in working condition and I am using BEST v1.88, stable fbus cable with UFS as interface. I have managed to unlock phone with other tool but I prefer using BEST.

Regards
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Old 04-18-2014, 10:49   #2 (permalink)
No Life Poster
 
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Join Date: Nov 2009
Location: Syberia
Age: 34
Posts: 12,508
Member: 1157320
Status: Offline
Thanks Meter: 6,192
Hello , please, if next time face this problem - let me know and we together fix it fast. Just need exactly locked phone with such problem.

BR
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