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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 04-15-2011, 05:54   #1 (permalink)
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after 9 days could not get unlock n97 [story of user's lie or misunderstanding ?]


today is my 9th day to check unlock code from best tool but still not get it. I don't know how long will it take more to do so. my customer says give me back my phone and money because this is too much time. i don't know what to do now

pls help best team

regards
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Old 04-15-2011, 06:09   #2 (permalink)
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Quote:
Originally Posted by azhar63 View Post
today is my 9th day to check unlock code from best tool but still not get it. I don't know how long will it take more to do so. my customer says give me back my phone and money because this is too much time. i don't know what to do now

pls help best team

regards
Sad for you and bad server from best dongle.
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Old 04-15-2011, 06:33   #3 (permalink)
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Where is logs? fun see such thread for just blaming.
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Old 04-15-2011, 06:47   #4 (permalink)
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Originally Posted by Dzirt View Post
Where is logs? fun see such thread for just blaming.
The guy is still going offline seems you are right.
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Old 04-15-2011, 10:46   #5 (permalink)
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there has never been 9 days waiting on best server
waiting time now is 3 days
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Old 04-15-2011, 10:52   #6 (permalink)
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Originally Posted by ~ Nawab Traders ~ View Post
Sad for you and bad server from best dongle.

think before you right something , just dont criticse and talk bad without knowing facts
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Old 04-15-2011, 20:52   #7 (permalink)
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Quote:
Originally Posted by ~ Nawab Traders ~ View Post
Sad for you and bad server from best dongle.
Bad words without any real confirmation = LIE
Please, next time do not post lie to avoid people call you liar in future.
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Old 04-16-2011, 06:35   #8 (permalink)
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Dear best team its true that today is my 10th day and I checked it now but not succeded. my reseller told me now the time is 10 days instead of 7 days and you say 3 days??? but today is my 10 the daysbut not suceeded. where is problem see the log pls


card found: S/N *********
registered to: *************

Connect phone on selected interface...

UFS S/N ******** boot - Ok

Connect phone on selected interface...

Phone found!
Series 60 Device detected!
read info... - Ok

Read and Check phone data...
SimLock status : SimLock is Ok
Security status : Security is Ok
SDD Key status : SD Data is Ok

PA_SimLock Version :
PA_SL3 phone detected

Setting FlashMode
FlashMode set Ok

1st boot Ok, C0

CMT part info :
CMT ASICID : 000000010000022600010006400C192101031103
CMT EM0 ID : 00000296
CMT EM1 ID : 00000B22
CMT PUB ID : 0AD00101B8DA01588F73B8EC96192A1139812BBC
CMT MODE ID : 00
CMT R_HASH : CAEEBB65D3C48E6DC73B49DC5063A2EE
CMT ROM ID : 4B9B75103E691FF8

CMT : Sending 2nd loader...
Use : RAPIDOv11_2nd.fg , Rev : 0.0 Ver : 1.37.1
CMT Loader sent, Boot Ok
MCU Configuration
FLASHID : 004000EC , CMT , NAND
CMT Flash ID : 004000EC < SAMSUNG [SEC] => KAT00F00RA [NAND]
FLCNT : 00030000000000000000000000000000000000
FLASHID : 0000FFFF , CMT , MMC , EXT
CMT Flash ID : 0000FFFF < Bad Flash Type , if MMC - It Ok
Sending ALGO....
Use : RAPIDOv11_algo.fg , Rev : 0.0 Ver : 1.40.0
CMT Algo sent
CMT PAPUB : EF2C397A3F8FC5CA8B1F429D73C94C4A25B15B2E00
Transmission mode : Dual (Ddr, TX2)

Boot Done!

Init Service mode... Wait...

Connect phone on selected interface...


Connect phone on selected interface...

Phone found!
Series 60 Device detected!
read info... - Ok


Connecting to server...

Server have 479 free slot(s)
Approx. time of calculation for first free slot: 56 Hour
Unlock procedure started...

Server version: 0.194.700
There are 479 free slots on the server.
Looking for jobs...Done.
You have 2 current jArchived jobs:
**********************: Code: #pw+069164670727245+7#

Unlock code not found for connected phone...
Done!

now pls tell me where is the problem

regards
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Old 04-16-2011, 11:53   #9 (permalink)
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Quote:
Originally Posted by Dzirt View Post
Where is logs? fun see such thread for just blaming.
here is log

card found: S/N *********
registered to: *************

Connect phone on selected interface...

UFS S/N ******** boot - Ok

Connect phone on selected interface...

Phone found!
Series 60 Device detected!
read info... - Ok

Read and Check phone data...
SimLock status : SimLock is Ok
Security status : Security is Ok
SDD Key status : SD Data is Ok

PA_SimLock Version :
PA_SL3 phone detected

Setting FlashMode
FlashMode set Ok

1st boot Ok, C0

CMT part info :
CMT ASICID : 000000010000022600010006400C192101031103
CMT EM0 ID : 00000296
CMT EM1 ID : 00000B22
CMT PUB ID : 0AD00101B8DA01588F73B8EC96192A1139812BBC
CMT MODE ID : 00
CMT R_HASH : CAEEBB65D3C48E6DC73B49DC5063A2EE
CMT ROM ID : 4B9B75103E691FF8

CMT : Sending 2nd loader...
Use : RAPIDOv11_2nd.fg , Rev : 0.0 Ver : 1.37.1
CMT Loader sent, Boot Ok
MCU Configuration
FLASHID : 004000EC , CMT , NAND
CMT Flash ID : 004000EC < SAMSUNG [SEC] => KAT00F00RA [NAND]
FLCNT : 00030000000000000000000000000000000000
FLASHID : 0000FFFF , CMT , MMC , EXT
CMT Flash ID : 0000FFFF < Bad Flash Type , if MMC - It Ok
Sending ALGO....
Use : RAPIDOv11_algo.fg , Rev : 0.0 Ver : 1.40.0
CMT Algo sent
CMT PAPUB : EF2C397A3F8FC5CA8B1F429D73C94C4A25B15B2E00
Transmission mode : Dual (Ddr, TX2)

Boot Done!

Init Service mode... Wait...

Connect phone on selected interface...


Connect phone on selected interface...

Phone found!
Series 60 Device detected!
read info... - Ok


Connecting to server...

Server have 479 free slot(s)
Approx. time of calculation for first free slot: 56 Hour
Unlock procedure started...

Server version: 0.194.700
There are 479 free slots on the server.
Looking for jobs...Done.
You have 2 current jArchived jobs:
**********************: Code: #pw+069164670727245+7#

Unlock code not found for connected phone...
Done!

now where are you???
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Old 04-16-2011, 12:16   #10 (permalink)
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why have u removed imei , without imei we can not check anything
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Old 04-16-2011, 12:35   #11 (permalink)
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Quote:
Originally Posted by Infinity-Box View Post
why have u removed imei , without imei we can not check anything
ok here is imei
IMEI : 356064032320166
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Old 04-16-2011, 13:25   #12 (permalink)
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There is no job on server with this IMEI
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Old 04-16-2011, 14:37   #13 (permalink)
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Quote:
Originally Posted by Infinity-Box View Post
There is no job on server with this IMEI
but i've checked manually in my a/c the job is avaialble sir with sugested unlock code, too. when i try to unlock the server ties the same code but not succeeded. should i upload job again???
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Old 04-16-2011, 14:45   #14 (permalink)
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give me ure dongle sn in PM
read dongle SN , using dongle manager
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Old 04-16-2011, 15:56   #15 (permalink)
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Quote:
Originally Posted by Infinity-Box View Post
give me ure dongle sn in PM
read dongle SN , using dongle manager
has been sent to you by pm sir
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