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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 08-28-2016, 18:22   #16 (permalink)
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yes but its from nck but i gues its ok
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Old 08-28-2016, 18:52   #17 (permalink)
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two ways:
1. use the same reader and PC that you have used 2016-Jul-20
OR
2. insert smart-card intoanother card-reader

update card ONLY ONE TIME
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Old 08-28-2016, 18:59   #18 (permalink)
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Box/Dongle type selected: [BEST]
---------- Process started: 8/28/2016 8:58:41 PM ----------
DongleManager [Infinity-Box] v1.64 [8/28/2016 8:58:41 PM]
PC HWID: DEED6B9571810DABC536EBCEE51DDFAD
Card-Reader: FT SCR2000 0
HWID: 0005916F18201292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Error upgrading applets:
Card returned error - 0000 at 116/15842
Disconnected
i use the same reader and the same pc
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Old 08-28-2016, 19:00   #19 (permalink)
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ok and now its remains the step 2 use another card reader and pc im i right?
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Old 08-28-2016, 19:03   #20 (permalink)
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yes, try one more time. But I suggest you think once again and use the same configuraion as you have used 2016-Jul-20
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The Following User Says Thank You to YellowBoss For This Useful Post:
Old 08-28-2016, 19:29   #21 (permalink)
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thanks for your time i use a non best reader and a difrent pc and its ok now
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Old 08-28-2016, 20:02   #22 (permalink)
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Quote:
Originally Posted by furios_user View Post
thanks for your time i use a non best reader and a difrent pc and its ok now
Could you please post here card-reader name and your OS type, this may helps to other users in future.
Thanks!
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Old 08-30-2016, 10:43   #23 (permalink)
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its a card reader from nck dongle my os is windows 7 sp1 64b but when you whant to update pls do not use any antivirus disable o uninstal it
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