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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 05-16-2012, 16:42   #1 (permalink)
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Best Dongle

Hi friends.
I recently bought BEST dongle, and so far am very pleased
with this tool. I installed it on my 2 computers, One is Win7
64bit, and it work just fine, the other one is Win7 32bit and
i am having lots of trouble to make this work, first i got "range
error check" and when i install drivers, i get blue screen on PC
and it restarts, with some error about memory dump etc...
I allready had it working but when i remove the dongle, again
blue screen windows error and it restarts... It doesnt work
correctly, and i allready installed and unistalled everything...

But now i tried something, i put BEST smart card on other
smart card reader, and it works great, no errors, no problems
at all, i dont know why your Best dongle smart card reader is
so complex or so complicated, that we have trouble to install
its drivers and working with it...

Can you please confirm if there is any unconvenient, in using
other smart card reader or if i will damage something or Best
smart card or something. Cause this solution is working very
well for me, and everyone with this kind of problems, can try
using other smart card reader, it will work just fine.

Starxman.
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Old 05-16-2012, 17:08   #2 (permalink)
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Hello.
If BEST card work well in other reader - not worry. It will be not damaged.
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Old 05-16-2012, 17:51   #3 (permalink)
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does this issue have been reported by other users?
windows blue screen error whille installing drivers....
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Old 05-16-2012, 21:42   #4 (permalink)
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It is cardreader/drivers conflicts/problems. Depend on OS, PC, Reader type, Driver version... Too much things.
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