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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 06-22-2015, 10:02   #1 (permalink)
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Best dongle cant flash nokia e6 rm-609


I have made several attempts to use best dongle to flash nokia e6 rm-609, but always fails at a point when flashing. What could be wrong. Urgent help please.

The problem was security code originally, now phone is completely dead.
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Old 06-22-2015, 10:17   #2 (permalink)
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Hello,
Post flashing logs......
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Old 06-22-2015, 15:16   #3 (permalink)
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Quote:
Originally Posted by syed tuqeer View Post
Hello,
Post flashing logs......
here it is:


card found: S/N XXXXXXX
registered to: Feturi

Connect phone on selected interface...

Core : v2.08 , BB5XG FlashEngine : v9.9

Selected FlashSettings : Manual
Check FlashFiles, Please, wait...

Files Set for Flashing :
MCU : RM-609_111.140.0058_79_prd.core.fpsx
PPM : RM-609_111.140.0058_01.01_Euro1_QW_79_prd.rofs2.fpsx
PPM2 : RM-609_111.140.0058_C00.01_79_prd.rofs3.fpsx
CNT : RM-609_111.140.0058_U01.01_79.uda.fpsx
APE : RM-609_PR21_v1_prd_APEONLY_eno.fpsx
Flashing phone now...
[Gen] Rules accepted for : RAPUxx Generation
Check files done...
-> SWversion check skipped : Dead mode selected
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID: 000000030000022600010007600C192102031104
CPU ID : RAPU v11 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID: 00001040
EM1 ID: 00001030
PUBLIC ID: 0B80010EB6D60344BCF7D560827F95BDD4BB681A
ASIC MODE ID: 00
ROOT KEY HASH: 916F75217F32081248B15C38DFC8E81B
ROM ID: E693EF0DAC22615B
Use RAPUv11_2nd.fg , Rev : 3.0 Ver : 12.14.0
Processing RAWLOADER...
FLIC : 00680020
Req : XSR 1.6
Use RAPUv11_XSR17_alg.fg , Rev : 3.0 Ver : 12.14.0
Processing PASUBTOC ...
Processing ALG ...
Boot Done!
TIME : Boot time : 00:00:04
Reopening the connection...
Waiting for response: 30
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : 327C6B67C95DA04A763DEFD4BA15C19FF16D9AE7
ADL: phone is in flash mode

Backup enabled, will read all certificates...
Reading NPC certificate...
IMEI : 3XXXXXXXXXXXXXX
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\3XXXXXXXXXXXXXX_CR T_2nd.rpl


=== SW Version Check ===
- > REFLASHING
=== SW Version Check ===

===Flashing [MCU]===
Erase : Processing RM-609_111.140.0058_79_prd.core.fpsx
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:06
Write : Processing RM-609_111.140.0058_79_prd.core.fpsx
CMT: Writing Hash CERT [ADA]
CMT: Writing Hash CERT [KEYS]
CMT: Writing Hash CERT [PRIMAPP]
CMT: Writing Hash CERT [RAP3NAND]
CMT: Writing Hash CERT [SOS+PMML]
CMT: Writing Hash CERT [SOS+DECOMP]
CMT: Writing Hash CERT [PASUBTOC]
CMT: Writing Hash CERT [PAPUBKEYS]
CMT: Writing Hash CERT [GENIO_INIT]
CMT: Writing Hash CERT [SOS+IVE3A]
CMT: Writing Hash CERT [SOS*UPDAPP]
CMT: Writing Hash CERT [SOS*DSP0]
CMT: Writing Hash CERT [LDSP]
CMT: Writing Hash CERT [SOS*ISASW]
CMT: Writing Hash CERT [SOS+CORE]
CMT: Writing Hash CERT [SOS+ROFS1]
Write CMT block error : 82106D00
Write CMT failed on block 201

Connect phone on selected interface...


Elapsed: 00:00:30
Connect phone on selected interface...
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Old 06-22-2015, 15:59   #4 (permalink)
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try to flash with latest firmware
and u use latest firmware then chack bettry and flash one more time
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Old 06-22-2015, 16:07   #5 (permalink)
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Quote:
Originally Posted by iftikhar_246 View Post
try to flash with latest firmware
and u use latest firmware then chack bettry and flash one more time
I used best done lastest version 208 and Nokia E6 rm-609 latest firmware 111.140.0058 as is shown on navimanager.
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Old 06-22-2015, 17:45   #6 (permalink)
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Change cable, Driver, USB port and PC. At some moment it fail during data transfer.
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Old 06-22-2015, 21:11   #7 (permalink)
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Quote:
Originally Posted by JayDi View Post
Change cable, Driver, USB port and PC. At some moment it fail during data transfer.
I have used different cables and tried flashing on three different computers with best dongle three versions.
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Old 06-22-2015, 21:16   #8 (permalink)
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Quote:
Originally Posted by Feturi View Post
I have used different cables and tried flashing on three different computers with best dongle three versions.
Flash with same product code

Download flash file with nokia caresuit
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Old 06-23-2015, 20:31   #9 (permalink)
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Quote:
Originally Posted by gsm-hunt View Post
Flash with same product code

Download flash file with nokia caresuit
I have download nokia care suite and installed as well as nokia e6 flash file with the same product code with my phone. My problem now is how to configure the files on nokia care suite which is now asking for User name and Password when i click on update. How do i go about flashing my Nokia E6 with the suite.
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Old 06-24-2015, 06:01   #10 (permalink)
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Quote:
Originally Posted by Feturi View Post
here it is:


card found: S/N XXXXXXX
registered to: Feturi

Connect phone on selected interface...

Core : v2.08 , BB5XG FlashEngine : v9.9

Selected FlashSettings : Manual
Check FlashFiles, Please, wait...

Files Set for Flashing :
MCU : RM-609_111.140.0058_79_prd.core.fpsx
PPM : RM-609_111.140.0058_01.01_Euro1_QW_79_prd.rofs2.fpsx
PPM2 : RM-609_111.140.0058_C00.01_79_prd.rofs3.fpsx
CNT : RM-609_111.140.0058_U01.01_79.uda.fpsx
APE : RM-609_PR21_v1_prd_APEONLY_eno.fpsx
Flashing phone now...
[Gen] Rules accepted for : RAPUxx Generation
Check files done...
-> SWversion check skipped : Dead mode selected
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID: 000000030000022600010007600C192102031104
CPU ID : RAPU v11 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID: 00001040
EM1 ID: 00001030
PUBLIC ID: 0B80010EB6D60344BCF7D560827F95BDD4BB681A
ASIC MODE ID: 00
ROOT KEY HASH: 916F75217F32081248B15C38DFC8E81B
ROM ID: E693EF0DAC22615B
Use RAPUv11_2nd.fg , Rev : 3.0 Ver : 12.14.0
Processing RAWLOADER...
FLIC : 00680020
Req : XSR 1.6
Use RAPUv11_XSR17_alg.fg , Rev : 3.0 Ver : 12.14.0
Processing PASUBTOC ...
Processing ALG ...
Boot Done!
TIME : Boot time : 00:00:04
Reopening the connection...
Waiting for response: 30
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : 327C6B67C95DA04A763DEFD4BA15C19FF16D9AE7
ADL: phone is in flash mode

Backup enabled, will read all certificates...
Reading NPC certificate...
IMEI : 3XXXXXXXXXXXXXX
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\3XXXXXXXXXXXXXX_CR T_2nd.rpl


=== SW Version Check ===
- > REFLASHING
=== SW Version Check ===

===Flashing [MCU]===
Erase : Processing RM-609_111.140.0058_79_prd.core.fpsx
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:06
Write : Processing RM-609_111.140.0058_79_prd.core.fpsx
CMT: Writing Hash CERT [ADA]
CMT: Writing Hash CERT [KEYS]
CMT: Writing Hash CERT [PRIMAPP]
CMT: Writing Hash CERT [RAP3NAND]
CMT: Writing Hash CERT [SOS+PMML]
CMT: Writing Hash CERT [SOS+DECOMP]
CMT: Writing Hash CERT [PASUBTOC]
CMT: Writing Hash CERT [PAPUBKEYS]
CMT: Writing Hash CERT [GENIO_INIT]
CMT: Writing Hash CERT [SOS+IVE3A]
CMT: Writing Hash CERT [SOS*UPDAPP]
CMT: Writing Hash CERT [SOS*DSP0]
CMT: Writing Hash CERT [LDSP]
CMT: Writing Hash CERT [SOS*ISASW]
CMT: Writing Hash CERT [SOS+CORE]
CMT: Writing Hash CERT [SOS+ROFS1]
Write CMT block error : 82106D00
Write CMT failed on block 201

Connect phone on selected interface...


Elapsed: 00:00:30
Connect phone on selected interface...

Use COLD FLASH option to flash the phone.post result.
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