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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 12-04-2015, 17:47   #1 (permalink)
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Best navifirm not download complete


HI infinity best team
getting pb downloading lumia phones firmware
always stops at 746mb
please chk this
here is log

Card found: S/N : 32809588 , v0129
Registered to: lamran

Connect phone on selected interface...

IDM initializing, wait...
Checking access to Products folder...
Folder for RM-1090 exist
Prepare done, collect info
[Query] : RM1090_02074.00000.15234.28005_RETAIL_prod_signed_ 1023_026611_000-FR.ffu , 1,66 GB
[Query] : CustomerNvi_02074.00000.15234.28005_1023_7929fe0d7 4d110f279e37950eef8a3ae.nvi , 86,63 KB
[Query] : RetailModeNvi_02074.00000.15234.28005_1023_10b1512 22cbcc1dcefc95c481b4e6244.nvi , 865 B
[Query] : RM1090_059W7H3_02074.00000.15234.28005_044.vpl , 5,84 KB
Files to download : 4
Total size to download : 1,66 GB
Downloading now, please, wait...
[Resume] : RM1090_02074.00000.15234.28005_RETAIL_prod_signed_ 1023_026611_000-FR.ffu
[Verify , Error] : RM1090_02074.00000.15234.28005_RETAIL_prod_signed_ 1023_026611_000-FR.ffu
[Retry] : RM1090_02074.00000.15234.28005_RETAIL_prod_signed_ 1023_026611_000-FR.ffu
Can't download file
Check your internet connection, try download again

Something went wrong
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Old 12-04-2015, 20:14   #2 (permalink)
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Hi,
you are downloading files directly from ms server so two ways:
1. check your PC, internet connection and disk free space
2. contact to ms and say that they have bad servers
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Old 12-04-2015, 22:31   #3 (permalink)
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bro all lumia files cant download finish bro
tried many lumia phones
with little phones can download without problem
my internet good and have 500gb free space
when i restart download still stops there

anyway to get files
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Old 12-05-2015, 04:05   #4 (permalink)
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Code:
Connect phone on selected interface...

IDM initializing, wait...
Checking access to Products folder...
Folder for RM-846 exist
Prepare done, collect info
[Query] : RM846_3058.50000.1425.0007_RETAIL_eu_russia_201_07_450366_prd_signed.ffu , 1,40 GB 
[Query] : CustomerNvi_8dc089414f363fe8054047ee8b877b63_3058.50000.1425.0_450366_5101.nvi , 47,92 KB 
[Query] : RM846_059R4L6_3058.50000.1425.0007_119.vpl , 3,54 KB 
Files to download : 3
Total size to download : 1,40 GB
Downloading now, please, wait...
[Download] : RM846_3058.50000.1425.0007_RETAIL_eu_russia_201_07_450366_prd_signed.ffu
[Verify , Error] : RM846_3058.50000.1425.0007_RETAIL_eu_russia_201_07_450366_prd_signed.ffu
Can't connect to server :(
Check your internet , proxy

Something went wrong :(
I off internet specially here.
And then do again , with autoresuming :

Code:
IDM initializing, wait...
Checking access to Products folder...
Folder for RM-846 exist
Prepare done, collect info
[Query] : RM846_3058.50000.1425.0007_RETAIL_eu_russia_201_07_450366_prd_signed.ffu , 1,40 GB 
[Query] : CustomerNvi_8dc089414f363fe8054047ee8b877b63_3058.50000.1425.0_450366_5101.nvi , 47,92 KB 
[Query] : RM846_059R4L6_3058.50000.1425.0007_119.vpl , 3,54 KB 
Files to download : 3
Total size to download : 1,40 GB
Downloading now, please, wait...
[Resume] : RM846_3058.50000.1425.0007_RETAIL_eu_russia_201_07_450366_prd_signed.ffu
[Download] : CustomerNvi_8dc089414f363fe8054047ee8b877b63_3058.50000.1425.0_450366_5101.nvi
[Download] : RM846_059R4L6_3058.50000.1425.0007_119.vpl
Verify files now ..... 
[Verify Ok] : RM846_3058.50000.1425.0007_RETAIL_eu_russia_201_07_450366_prd_signed.ffu
[Verify Ok] : CustomerNvi_8dc089414f363fe8054047ee8b877b63_3058.50000.1425.0_450366_5101.nvi
All done, all files were downloaded!
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Old 12-08-2015, 08:50   #5 (permalink)
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bb5 best dongle navi manager not work
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Old 12-08-2015, 09:02   #6 (permalink)
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Quote:
Originally Posted by technopoint200 View Post
bb5 best dongle navi manager not work
Hello,
From now need download NaviManagerDB from support as separate installer for activate latest models and FW versions!
Here is link for NaviBase- http://server2.infinity-best.com/dow...Base_v1.01.rar
If you still have any problem post in detail.

Br.
Infinity Box Support Team.
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Old 12-08-2015, 15:15   #7 (permalink)
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Tuturial Please

Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
From now need download NaviManagerDB from support as separate installer for activate latest models and FW versions!
Here is link for NaviBase- http://server2.infinity-best.com/dow...Base_v1.01.rar
If you still have any problem post in detail.

Br.
Infinity Box Support Team.
Pls post Tuturial
How to use nave base ?????
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Old 12-08-2015, 15:35   #8 (permalink)
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Install latest BEST - v2.14 , open NaviManager tab, press "?" button and read what inside.
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Old 12-10-2015, 09:27   #9 (permalink)
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i have select all but still download button not appear even i select diffrent models
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Old 12-10-2015, 10:08   #10 (permalink)
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Quote:
Originally Posted by Tabu43 View Post
i have select all but still download button not appear even i select diffrent models
Read previous post before your.
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Old 12-10-2015, 14:52   #11 (permalink)
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Quote:
Originally Posted by Tabu43 View Post
i have select all but still download button not appear even i select diffrent models
What [BEST] version do you have installed ?
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Old 12-11-2015, 05:01   #12 (permalink)
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How to check NaqviManager version??
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Old 12-11-2015, 05:23   #13 (permalink)
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Quote:
Originally Posted by maxpro12 View Post
How to check NaqviManager version??
see here already answer
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Old 01-27-2016, 04:08   #14 (permalink)
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infinity best file download problem

show this

IDM initializing, wait...
Checking access to Products folder...
Folder for RM-237 exist
Prepare done, collect info
Can't connect to server
Check your internet , proxy

Something went wrong
team help me
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Old 01-27-2016, 05:52   #15 (permalink)
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sure there is a problem today. it was working fine some days before
Connect phone on selected interface...

IDM initializing, wait...
Checking access to Products folder...
Folder for RM-346 not exist. Attempt to create
Prepare done, collect info
Can't connect to server
Check your internet , proxy

Something went wrong
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