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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 12-15-2014, 05:41   #1 (permalink)
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Best opening only after several tries


Hi Best tool Team,

I had posted this issue b4 but ahrdly anything was done abt it. well then I managed to get a temporary solution to my problem. Initially whenever I tried to open Besttool it always said that dongle is not connected then after 3 to 4 times of trying and saying ok to the error I am able to get the software started. But now I am fed up of this issue as it consumes alot of time as some times I have to try at least 8 times to get the app started. evern after starting it I get card error sometimes its license error. until now I have tried new PC, reinstalling drivers.

Screen shot.


I get this issue every now and then. Plz if anyone has proper set of instruction to solve this issue. plz share.

Br
frenzy
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Old 12-15-2014, 06:05   #2 (permalink)
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Hello, change reader. It help.
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Old 12-15-2014, 07:40   #3 (permalink)
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Quote:
Originally Posted by Dzirt View Post
Hello, change reader. It help.

Ok will order right away, any specific one that I need to order.

Br
frenzy
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Old 12-15-2014, 08:45   #4 (permalink)
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Any Java Card reader will work. Error comes when program trying communicate with card.
If you already clean/refit card - reader, seems, have very bad quality.
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