BEST Smart-Card Firmware/Driver Upgrade procedure - Page 8 - GSM-Forum

**InfinitySupport** · 11-15-2013, 10:34

Quote:

Originally Posted by Holiday new

Best dongle updates Not don't

DongleManager version: 1.49
PC HWID: 3AC4B02231115551A3109525130779EF
Card-Reader: Alcor Micro USB Smart Card Reader 0
Card type: [BEST]
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 85xxxxx, Firmware: 01xxxx
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !

Hello,

What is your Dongle firmware version ? I do not see it in log.

ala-din · 12-22-2013, 08:03

Quote:

Originally Posted by InfinitySupport

Hello,

- Download "DongleManager" software
http://server1.infinity-box.biz/down...gleManager.rar

- Run DongleManager.exe

- Select "Infinity-Box" or "BEST Tool" or "CDMA Tool" (depends on your Box/Dongle type)

- Read Box/Dongle serial number (S/N)

- Send problem description and full text with Box/Dongle details to [email protected]

Please, do not send screenshot/pictures, just copy/paste text from DongleManager window to your message !

Thanks alot my problem solved now my dongle working fine

samb-nd-ct · 01-01-2014, 19:18

DongleManager version: 1.49
01/01/2014 15:07:06
PC HWID: ED38793CE8973AFAC23535AF5BC13A7D
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Dongle serial No (S/N): 02CDE5DA
Firmware version: 0118.02
Dongle status: activated
Dongle Registration/firmware upgrade required
"UK edition" status: On
Last launched application: 0027 v.0100
Active modules:
- 00: inf v.0118
- 04: Pin-Finder Adapter
Support area: Infinity-Box - Support
- Username: 02CDE5DA
- Password: *******
Online Service Account: Infinity-Box - Online Service
- Username: 0002CDE5DA
- Password: ********
Dongle parameters checksum: C37060
----------------------------------------------------------------------------------------------------------------------------------------

Current Dongle firmware version :0118
required Dongle firmware versione : 0120
It is need to upgrede dongle firmware

----------Process started: 01/01/2014 15:22:15----------
DongleManager version: 1.49
PC HWID: ED38793CE8973AFAC23535AF5BC13A7D
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 02CDE5DA, Firmware: 0118.02
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !

latro74 · 01-27-2014, 10:11

----------Process started: 27/01/2014 10.06.32----------
DongleManager version: 1.50
PC HWID: 04B72B74F7A710CAA153C2977C6882E1
Card-Reader: FT SCR2000 0
Card type: [BEST]
Locating server...
Server address found
Connecting to server
Connection to server failedSocket Error # 10060
Connection timed out.

please help

JayDi · 01-27-2014, 10:30

Hello. Try from different provider, if possible. Check FireWall and antivirus.

**InfinitySupport** · 01-28-2014, 19:20

Quote:

Originally Posted by latro74

----------Process started: 27/01/2014 10.06.32----------
DongleManager version: 1.50
PC HWID: 04B72B74F7A710CAA153C2977C6882E1
Card-Reader: FT SCR2000 0
Card type: [BEST]
Locating server...
Server address found
Connecting to server
Connection to server failedSocket Error # 10060
Connection timed out.

please help

Hello,

It was a temporary problems with server during several hours. You can try to update your Dongle once again now, everything should be well.

ihsan.khan.gsm · 01-31-2014, 08:39

we have both infinty and dongle both is some show ,,ur cord aleardy updated ,,by this manegar

see logs

--------Process started: 1/31/2014 12:40:32 PM----------
DongleManager version: 1.50
PC HWID: 4E3F14F069E9B91B569D4014D74764C3
Card-Reader: Axalto e-gate 0
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 7209D3CE, Firmware: 0118.02
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !

**InfinitySupport** · 02-04-2014, 12:58

Quote:

Originally Posted by ihsan.khan.gsm

we have both infinty and dongle both is some show ,,ur cord aleardy updated ,,by this manegar

see logs

--------Process started: 1/31/2014 12:40:32 PM----------
DongleManager version: 1.50
PC HWID: 4E3F14F069E9B91B569D4014D74764C3
Card-Reader: Axalto e-gate 0
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 7209D3CE, Firmware: 0118.02
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !

And what is the problem with your Infinity-Box ?
Please, explain.

aizazahmademail · 02-16-2014, 16:36

Why am geting this type of mad errors.. i bought it tommorow.. some time it works properly.
plz.... Help

JayDi · 02-16-2014, 17:10

Hello.
Remove BEST fully, clean folder.
Install again. Request license from server again (fill data again on first run)

aizazahmademail · 02-16-2014, 19:45

Quote:

Originally Posted by JayDi

Hello.
Remove BEST fully, clean folder.
Install again. Request license from server again (fill data again on first run)

is there any procedure before use it.. like activate upgrade from server

JayDi · 02-16-2014, 20:33

Yes. After you re-install BEST - connect internet , open BEST. Fill name, mail and press Ok.

aizazahmademail · 02-17-2014, 06:57

i think problum solved with Fetian_FT2K_32.rar (smart Card Driver).
i was using smart card driver though mxkey setup that was 2004.
and now 2007. i will post after complete check...

aizazahmademail · 02-18-2014, 19:39

Problem 100% Solved.. but there are some bugs.
when i flash C2-03 CNT file touch not working... before flash touch was working fine.so then i flash it with mxkey dongle.
(BB5 Easy Service Tool 1.82)

JayDi · 02-19-2014, 06:38

There is no bugs, flashing done or not done and nothing more.

02-16-2014, 16:36	#114 (permalink)
aizazahmademail Freak Poster Join Date: Dec 2012 Location: Multan Number 6 Age: 31 Posts: 243 Member: 1858524 Status: Offline Sonork: 100.1651800 Thanks Meter: 81	BB5 Easy Service Dongle Why am geting this type of mad errors.. i bought it tommorow.. some time it works properly. plz.... Help

01-01-2014, 19:18	#108 (permalink)
samb-nd-ct No Life Poster Join Date: Jun 2006 Location: italia Posts: 512 Member: 289229 Status: Offline Sonork: samb-nd-ct Thanks Meter: 195	DongleManager version: 1.49 01/01/2014 15:07:06 PC HWID: ED38793CE8973AFAC23535AF5BC13A7D Card-Reader: Gemalto e-gate Smart Card 0 Card type: inf Dongle serial No (S/N): 02CDE5DA Firmware version: 0118.02 Dongle status: activated Dongle Registration/firmware upgrade required "UK edition" status: On Last launched application: 0027 v.0100 Active modules: - 00: inf v.0118 - 04: Pin-Finder Adapter Support area: Infinity-Box - Support - Username: 02CDE5DA - Password: ***** Online Service Account: Infinity-Box - Online Service - Username: 0002CDE5DA - Password: ****** Dongle parameters checksum: C37060 ---------------------------------------------------------------------------------------------------------------------------------------- Current Dongle firmware version :0118 required Dongle firmware versione : 0120 It is need to upgrede dongle firmware ----------Process started: 01/01/2014 15:22:15---------- DongleManager version: 1.49 PC HWID: ED38793CE8973AFAC23535AF5BC13A7D Card-Reader: Gemalto e-gate Smart Card 0 Card type: inf Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 02CDE5DA, Firmware: 0118.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. Dongle is up-to-date and has latest firmware. DO NOT try more !

01-27-2014, 10:11	#109 (permalink)
latro74 Registered User Join Date: Dec 2009 Location: ITALY Posts: 110 Member: 1177018 Status: Offline Thanks Meter: 0	----------Process started: 27/01/2014 10.06.32---------- DongleManager version: 1.50 PC HWID: 04B72B74F7A710CAA153C2977C6882E1 Card-Reader: FT SCR2000 0 Card type: [BEST] Locating server... Server address found Connecting to server Connection to server failedSocket Error # 10060 Connection timed out. please help

01-27-2014, 10:30	#110 (permalink)
JayDi No Life Poster Join Date: Mar 2007 Location: Where you live Posts: 18,542 Member: 462970 Status: Offline Thanks Meter: 20,352	Hello. Try from different provider, if possible. Check FireWall and antivirus.

01-31-2014, 08:39	#112 (permalink)
ihsan.khan.gsm No Life Poster Join Date: Jan 2011 Location: ISLD Posts: 3,644 Member: 1489021 Status: Offline Sonork: 100.1620946 Thanks Meter: 831	we have both infinty and dongle both is some show ,,ur cord aleardy updated ,,by this manegar see logs --------Process started: 1/31/2014 12:40:32 PM---------- DongleManager version: 1.50 PC HWID: 4E3F14F069E9B91B569D4014D74764C3 Card-Reader: Axalto e-gate 0 Card type: inf Locating server... Server address found Connecting to server Server connection successfully established S/N: 7209D3CE, Firmware: 0118.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. Dongle is up-to-date and has latest firmware. DO NOT try more !

02-16-2014, 17:10	#115 (permalink)
JayDi No Life Poster Join Date: Mar 2007 Location: Where you live Posts: 18,542 Member: 462970 Status: Offline Thanks Meter: 20,352	Hello. Remove BEST fully, clean folder. Install again. Request license from server again (fill data again on first run)

02-16-2014, 20:33	#117 (permalink)
JayDi No Life Poster Join Date: Mar 2007 Location: Where you live Posts: 18,542 Member: 462970 Status: Offline Thanks Meter: 20,352	Yes. After you re-install BEST - connect internet , open BEST. Fill name, mail and press Ok.

02-17-2014, 06:57	#118 (permalink)
aizazahmademail Freak Poster Join Date: Dec 2012 Location: Multan Number 6 Age: 31 Posts: 243 Member: 1858524 Status: Offline Sonork: 100.1651800 Thanks Meter: 81	i think problum solved with Fetian_FT2K_32.rar (smart Card Driver). i was using smart card driver though mxkey setup that was 2004. and now 2007. i will post after complete check...

02-18-2014, 19:39	#119 (permalink)
aizazahmademail Freak Poster Join Date: Dec 2012 Location: Multan Number 6 Age: 31 Posts: 243 Member: 1858524 Status: Offline Sonork: 100.1651800 Thanks Meter: 81	Problem 100% Solved.. but there are some bugs. when i flash C2-03 CNT file touch not working... before flash touch was working fine.so then i flash it with mxkey dongle. (BB5 Easy Service Tool 1.82)

02-19-2014, 06:38	#120 (permalink)
JayDi No Life Poster Join Date: Mar 2007 Location: Where you live Posts: 18,542 Member: 462970 Status: Offline Thanks Meter: 20,352	There is no bugs, flashing done or not done and nothing more.