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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 09-07-2012, 08:01   #16 (permalink)
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how about my infinity box w/ BEST activated

i'll do the same procedure to update or they have different.

just for clarification.tia

br,
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Old 09-07-2012, 08:20   #17 (permalink)
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infiniti best updated successfuly but strange

my infinity best updated successfuly but affter some time i conect the infinity box and press againg update and my infinity box successful update.i ask u this is infinity box update or dongle update.now how can i conform my infinity best is updated.thanks good suport of infinity.
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Old 09-07-2012, 11:21   #18 (permalink)
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Quote:
Originally Posted by MARVZ_TG View Post
Card type selected: inf
Dongle can't be found:
Card with specified AID not found!
SmartCard API error #0
The operation completed successfully.
You must select [BEST] at first DongleManager page.
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Old 09-07-2012, 11:22   #19 (permalink)
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Quote:
Originally Posted by nomi_42us View Post
i want to ask a question....

my best dongle was actually damaged and not detected by any pc so i am using best sim card in mx-key's reader.. so the question is.. do i need to upgrade drivers? beacuse i think these drivers are for smart card reader???
You should try to update Dongle firmware. If Dongle will be updated well - this means that you have good Drivers installed and you do not need to update Drivers.
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Old 09-07-2012, 11:26   #20 (permalink)
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Quote:
Originally Posted by ramex View Post
still error whats wrong..?

Using Windows 7 home edition 64bit

br,

ramex
If you see the same error even with updated drivers I suggest you to use another Smart-Card Reader (f.e. try to insert BEST Card into Smart-Card Reader from other box/dongle).
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Old 09-07-2012, 11:26   #21 (permalink)
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Quote:
Originally Posted by nelsky View Post
how about my infinity box w/ BEST activated

i'll do the same procedure to update or they have different.

just for clarification.tia

br,
It will be the same procedure. That cards will be updated in future too.
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Old 09-07-2012, 11:28   #22 (permalink)
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Quote:
Originally Posted by kamraankisskiss View Post
my infinity best updated successfuly but affter some time i conect the infinity box and press againg update and my infinity box successful update.i ask u this is infinity box update or dongle update.now how can i conform my infinity best is updated.thanks good suport of infinity.
Please, read first post in current thread.

Right now you do not need to update anything. Card update will be required later.
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Old 09-07-2012, 12:01   #23 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Dear Friends,

In near future we have a plan to update your [BEST] Smart-Card firmware.
It is a fast and safe online process, it takes just 3-4 minutes.
Date: you will be informed later

Before update Smart-Card we strongly recommend you to update your Card-Reader Drivers.
Here is an instruction how to update Drivers: Infinity-Box - Support

y need some online help...y just kent update drivers etc..

----------Process started: 07-09-2012 11:59:40----------
DongleManager version: 1.44
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxxx, Firmware: 0120.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Version check error: Error: Your DongleManager version is expired! Please download new DongleManager from support area and start upgrade again.
Disconnected


my box is same like this- http://www.mobilekadoctor.com/nop/p/...or-all-mobiles wetch correct drivers must install etc???



regard´s
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Old 09-07-2012, 12:04   #24 (permalink)
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Quote:
Originally Posted by carlos32 View Post
y need some online help...y just kent update drivers etc..

----------Process started: 07-09-2012 11:59:40----------
DongleManager version: 1.44
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxxx, Firmware: 0120.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Version check error: Error: Your DongleManager version is expired! Please download new DongleManager from support area and start upgrade again.
Disconnected


my box is same like this- Mobile Ka Doctor. Infinity Box For All Mobiles wetch correct drivers must install etc???



regard´s
download dongle manager 1.45
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Old 09-07-2012, 12:09   #25 (permalink)
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Quote:
Originally Posted by carlos32 View Post
y need some online help...y just kent update drivers etc..

----------Process started: 07-09-2012 11:59:40----------
DongleManager version: 1.44
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxxx, Firmware: 0120.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Version check error: Error: Your DongleManager version is expired! Please download new DongleManager from support area and start upgrade again.
Disconnected


my box is same like this- Mobile Ka Doctor. Infinity Box For All Mobiles wetch correct drivers must install etc???



regard´s
How about to follow given advice ?

http://server1.infinity-box.biz/down...gleManager.rar
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Old 09-07-2012, 12:17   #26 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post

sir.wed 1.45 give ..

Card type selected: [BEST]
Dongle can't be found:
Card with specified AID not found!
SmartCard API error #0
A operação foi concluída com êxito.

dont now wats rong...my box is active wed best...it´s not dongle...
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Old 09-07-2012, 12:20   #27 (permalink)
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if y make infinity box give this:


Card type: inf Card-Reader: Axalto e-gate 0
Dongle serial No (S/N): xxxxxxxxxx
Firmware version: 0120.02
Dongle status: activated
"UK edition" status: Off
Last launched application: xxxxxxxxxxx
Active modules:
- 00: inf
- 03: [BEST]
- 05: content extractor
Support area: server1 download area
- Username: xxxxxxxxxx
- Password: xxxxxxxxxx
Online account: Infinity-Box - Support
- Username: xxxxxxxxxx
- Password: xxxxxxxxx
Dongle parameters checksum: xxxxxxxx
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Old 09-07-2012, 12:27   #28 (permalink)
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Quote:
Originally Posted by carlos32 View Post
if y make infinity box give this:


Card type: inf Card-Reader: Axalto e-gate 0
Dongle serial No (S/N): xxxxxxxxxx
Firmware version: 0120.02
Dongle status: activated
"UK edition" status: Off
Last launched application: xxxxxxxxxxx
Active modules:
- 00: inf
- 03: [BEST]
- 05: content extractor
Support area: server1 download area
- Username: xxxxxxxxxx
- Password: xxxxxxxxxx
Online account: Infinity-Box - Support
- Username: xxxxxxxxxx
- Password: xxxxxxxxx
Dongle parameters checksum: xxxxxxxx
As I can see you have Main Infinity-Box with BEST activated.
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Old 09-07-2012, 13:26   #29 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
As I can see you have Main Infinity-Box with BEST activated.

yes corret boss....still y need to update etc....???


cheers
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Old 09-07-2012, 14:00   #30 (permalink)
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upgrade done thanks infinity team
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