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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 09-07-2012, 15:06   #31 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Please, read first post in current thread.

Right now you do not need to update anything. Card update will be required later.
ok now tell me my infinity box working before position.please clear me.thanks
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Old 09-08-2012, 00:28   #32 (permalink)
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Quote:
Originally Posted by carlos32 View Post
yes corret boss....still y need to update etc....???


cheers
Hello,

You do not need to update your card right now.
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Old 09-08-2012, 00:45   #33 (permalink)
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Quote:
Originally Posted by kamraankisskiss View Post
ok now tell me my infinity box working before position.please clear me.thanks
I can not understand the problem well.
What is the problem exactly ?
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Old 09-11-2012, 19:55   #34 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

You do not need to update your card right now.

hy boss today y update card wed sucess......(y mean active ..Lool)


Card type: inf Card-Reader: Axalto e-gate 0
Dongle serial No (S/N): xxxxxxx
Firmware version: 0120.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 00: inf
- 03: [BEST]
- 05: content extractor
- 06: SPT
Support area: server1 download area
- Username: - Password: Online account: Infinity-Box - Support
- Username:
- Password:
Dongle parameters checksum: xxxxxxx


cheers
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Old 09-11-2012, 20:05   #35 (permalink)
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i have BB5 Easy Service Tool it is not the box this is dongle so my question is i also have to upgrade the firmware or who have a box they only need to upgrade the firmware? thanks
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Old 09-11-2012, 20:24   #36 (permalink)
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Quote:
Originally Posted by maazi View Post
i have BB5 Easy Service Tool it is not the box this is dongle so my question is i also have to upgrade the firmware or who have a box they only need to upgrade the firmware? thanks
If you have a Dongle you will need to update Smart-Card Firmware in future too.
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Old 09-19-2012, 17:50   #37 (permalink)
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Can we use old software versions after smart card update? Please enable this. Thanks.
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Old 09-21-2012, 18:41   #38 (permalink)
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quwestion i had problem when upgrade my smartcard always stuck,why?server was delay?


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Old 09-21-2012, 19:02   #39 (permalink)
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ill try everytime always fail,like this:


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Old 09-21-2012, 21:19   #40 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

You do not need to update your card right now.

i have main infinity with best activation,
so we don't need the update drivers?
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Old 09-22-2012, 09:59   #41 (permalink)
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update problem

----------Process started: 9/22/2012 1:57:28 AM----------
DongleManager version: 1.45
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 3C3Dxxxx, Firmware: 0118.04
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0010] Dongle authentication failed. Retry upgrade.
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Old 10-10-2012, 13:07   #42 (permalink)
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I have a problem with starting SPT sw after upgrading Infinity dongle firmware, did anyone else has the same problem? Tryed with old and new e-gate and FTDI drivers, old and new SPT sw version, different OS (xp, 7, 8), everything i could think of... Can you check what's wrong with spt and new infinity firmware compatibility? thx

Card type: base
Dongle serial No (S/N): 079Exxxx
Firmware version: 0120.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0020 v.0120
Active modules:
- 00: base
- 03: easy service tool
- 06: SPT
Support area: server1 download area
- Username: 079Exxxx
- Password: NXHRxxxx
Online account: Infinity-Box - Support
- Username: 00079Exxxx
- Password: NXHRxxxx
Dongle parameters checksum: 8FE054
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Old 10-11-2012, 13:33   #43 (permalink)
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Quote:
Originally Posted by ViperGSM View Post
I have a problem with starting SPT sw after upgrading Infinity dongle firmware, did anyone else has the same problem? Tryed with old and new e-gate and FTDI drivers, old and new SPT sw version, different OS (xp, 7, 8), everything i could think of... Can you check what's wrong with spt and new infinity firmware compatibility? thx

Card type: base
Dongle serial No (S/N): 079Exxxx
Firmware version: 0120.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0020 v.0120
Active modules:
- 00: base
- 03: easy service tool
- 06: SPT
Support area: server1 download area
- Username: 079Exxxx
- Password: NXHRxxxx
Online account: Infinity-Box - Support
- Username: 00079Exxxx
- Password: NXHRxxxx
Dongle parameters checksum: 8FE054
Hello,

Try to get new user.ini file: SPT-Box software activation for USTPRO2 and Infinity-Box

What is the results ?
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Old 10-11-2012, 15:24   #44 (permalink)
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Problem solved

Quote:
Originally Posted by InfinitySupport View Post
Hello,

Try to get new user.ini file: SPT-Box software activation for USTPRO2 and Infinity-Box

What is the results ?
First i tried to generate user.ini with activator using win8 but sw isn't making any file. Then i rebooted to xp and all went fine, user.ini generated and moved to spt folder, now i can start spt sw normaly. I also tried to copy the same file to spt folder in win8, sw is starting but it doesn't recognize any of COM port's, solution for that is to run SPT as administrator.

Thx for help, hope it will help someone else too
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Old 10-14-2012, 10:53   #45 (permalink)
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Quote:
Originally Posted by german gsm team View Post
Can we use old software versions after smart card update? Please enable this. Thanks.
Yes, you can use old software after Smart-Card update.
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