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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 09-07-2015, 13:35   #1 (permalink)
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Big problem infinity best dongle


when yu try to open up the setup it says send +receive error.how to solve this . it started today 3.34pm
 
Old 09-07-2015, 16:13   #2 (permalink)
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Originally Posted by kirumiratopup View Post
when yu try to open up the setup it says send +receive error.how to solve this . it started today 3.34pm
Hello,

- Download "DongleManager" - http://server1.infinity-box.com/down...gleManager.rar
- Run DongleManager.exe
- Read Box/Dongle serial number (S/N)

Send text from software to [email protected]
DO NOT send screenshot/pictures - just copy/paste text from software window to your message
 
Old 09-12-2015, 06:45   #3 (permalink)
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i have failed to send message but my dongle / box serial no is Box/Dongle Serial No (S/N): 95C69685 and Box/Dongle key: 7F8119616FB5B037. ple help me iam loosing customere
 
Old 09-12-2015, 09:39   #4 (permalink)
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Quote:
Originally Posted by kirumiratopup View Post
i have failed to send message but my dongle / box serial no is Box/Dongle Serial No (S/N): 95C69685 and Box/Dongle key: 7F8119616FB5B037. ple help me iam loosing customere
Hello,

Please send to us fault.bin file to check - [email protected]
This file is located in folder with software.
 
Old 09-12-2015, 10:57   #5 (permalink)
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i saw that files but how do i send it to yu
 
Old 09-12-2015, 10:57   #6 (permalink)
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why dont yu put online support
 
Old 09-12-2015, 12:44   #7 (permalink)
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Originally Posted by kirumiratopup View Post
i saw that files but how do i send it to yu
Just send it as attachment in e-mail
 
Old 09-12-2015, 12:45   #8 (permalink)
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Originally Posted by kirumiratopup View Post
why dont yu put online support
Here is online support.
We are always at your service.

And lets hope you know what is e-mail.
If you do not know what is e-mail please read this - https://en.wikipedia.org/wiki/Email
 
Old 09-13-2015, 08:16   #9 (permalink)
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Ii have tryed to load software today. it says send+receive error.ISO7816 ERROR 0*6985./COMMAND NOT ALLOWED.CONDITION OF USE NOT SAFITED.bro yellow boss my email is [email protected] help me i want to use it
 
Old 09-13-2015, 08:22   #10 (permalink)
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Quote:
Originally Posted by kirumiratopup View Post
Ii have tryed to load software today. it says send+receive error.ISO7816 ERROR 0*6985./COMMAND NOT ALLOWED.CONDITION OF USE NOT SAFITED.bro yellow boss my email is [email protected] help me i want to use it
Hello,
Instead of wasting time and asking help why don't you read and do as already told- http://forum.gsmhosting.com/vbb/f641.../#post11281966

Br.
 
Old 09-13-2015, 08:32   #11 (permalink)
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ple iam on messenger [email protected] me on yrs messenger .then there i can load yu faut file
 
Old 09-13-2015, 11:40   #12 (permalink)
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ple iam on messenger [email protected] me on yrs messenger .then there i can load yu faut file
Hello,

Please send to us fault.bin file to check via e-mail [email protected]
This file is located in folder with software.
 
Old 09-13-2015, 16:44   #13 (permalink)
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i saw fault files but to send it to your mail .i have failed i try and tryed.i cant give yu box no and work on that.thanks
 
Old 09-13-2015, 16:49   #14 (permalink)
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i saw fault files but to send it to your mail .i have failed i try and tryed.i cant give yu box no and work on that.thanks
What is your problem with e-mail ?
 
Old 09-14-2015, 16:23   #15 (permalink)
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my e mail is ok but i dont know to send message. ple show how do it.or yu set my dongle on switch board
 
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