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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 01-28-2015, 17:20   #1 (permalink)
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bug licencia file..


i can't user my soft infinity..
help me bye br
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File Type: jpg infinity error2.jpg (176.9 KB, 13 views)
File Type: jpg infinity error3.jpg (64.4 KB, 12 views)
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Old 01-28-2015, 20:15   #2 (permalink)
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i also face u slove this??
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Old 01-28-2015, 21:21   #3 (permalink)
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Originally Posted by .::Gsm_Srilanka::. View Post
i also face u slove this??
hi.. not yet bro..
how can fix it..?
bye br
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Old 01-28-2015, 22:24   #4 (permalink)
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Yeah, there is a problem with licence creation, the program makes lic. file with zero size, so BEST freezes after that.
Who knows mb it's a bug in new version, try to use an old one, 1.9.x for example. But it can be server bug also
Keep the copy of licence in safe place
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Old 01-29-2015, 22:29   #5 (permalink)
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Hello,

29 Jan 2014 50+ users have received license files so I think there is no any problems with server.

What to do:

Disable your PC Firewall or give enough access for BEST.exe !

1. Close [BEST] software
2. Go to c:/InfinityBox/BEST folder
3. Delete License_best_xxxxxxxx.ask file
4. Delete License_best_xxxxxxxx.dat file
5. Run [BEST] software
6. Enetr your data and get new licence file

Do not request license file more than 3 times per day !
If you have requested license more than 3 times today - you must wait until tomorrow.
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