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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 06-18-2014, 08:39   #1 (permalink)
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C2-01 Flashing error :(


Hello,
check logs
Phone Info
Code:
Phone found!
Series 40 Device detected!
read info...  - Ok

Reading Phone Info....
Connected phone -    Nokia C2-01
Software ver : V 11.40 24-10-12 RM-721 (c) Nokia            
IMEI    :      351659050033438
XappVer :      00000776
DSP Ver :      SPR91_11.40
PPM     :      V 11.40 24-10-12 RM-721 (c) Nokia             D
CNT     :      Content: Vipmobile RS sl V 11.40 24-10-12 RM-721 (c) Nokia            
Product SN   :     61B7111AH
Product code :     059D5M7
Base Prd.code:     059C872
Module code  :     0204769
Long Prod.SN :     0
Hardware info=======
HWID  : 1001
Retu  : 51
Tahvo : 00
Batery: 3972 mV
CMT BT: 1673-46038
LCDVer: SEIKO
Lock info ===========
IMEI       : 351659050033438
IMEI spNet : 3A 15 56 09 05 30 43 03 
IMEI svNet : 33 15 56 09 05 30 43 73 F6 

Conf key     : 0000000000000000
Provider key : 2440700000000000
Country      : Finland
Operator     : NOKIA (Open)
Counters     : Key 0  [3] , Fbus 0  [10]
Blocks       : 7

LOCK STATUS :
=============================
BLK : 1
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 2
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 3
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 4
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 5
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 6
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 7
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
=============================
LOCKS :  All Open
=============================
CRT308 Backup Created

SDD key status : Ok
CMLA Key status : Ok
SimLock status : Ok
Security status : Ok
PA_SimLock Version : 
PA_SL3 phone ,  SP_CODE_LEN : 15

User Code : 12345
MMC pwd  : no any record found
UserDataExLevel : Full [PhoneBook, Calendar, PWD, SMS, Gallery] 

Done!
Normal Flashing
Code:
Core : v1.91 , BB5XG FlashEngine : v9.9

Selected FlashSettings : Manual
Check FlashFiles, Please, wait...

Files Set for Flashing :
MCU : rm721__11.40.mcusw
PPM : rm721__11.40.ppm_meac
CNT : rm721__11.40.image_meac_059D5M7
Flashing phone now...
[Gen] Rules accepted for : RAPUxx Generation
Check files done...
->  Check SW version...
FlashFile version : 11.40
Phone version : 11.40 24-10-12 RM-721 (c) Nokia            
->  Check SW version : Reflash
Backup CRT308 data...
CRT308 Backup Created
SLx Simlock Data read ... Ok
SL3 Simlock Sign read ... Ok
WMDRM read ... Ok
Check communication with phone....
ADL req restart
Communication verify done... Preparing...
Gathering phone info...
Check communication with phone...
Reboot....
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID:       000000010000022600000001020C192102044100
CPU ID :       RAP3Gv4 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID:        00001051
EM1 ID:        00001060
PUBLIC ID:     0C900015D0C4604048745BC63CBB090CC03F40BB
ASIC MODE ID:  00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID:        67E82268F29CEA60
Use RAP3Gv40_2nd.fg  ,  Rev : 3.0  Ver : 12.8.0 
Processing RAWLOADER...
FLIC : 003000EC
Req : XSR 1.6
Use RAP3Gv40_XSR17_alg.fg  ,  Rev : 3.0  Ver : 12.8.0 
Processing PASUBTOC ...
Processing ALG ...
Boot Done! :)
TIME : Boot time : 00:00:05 
Reopening the connection...
Waiting for response: 30
ADL: Check mode
ADL: phone is in flash mode

Backup enabled, will read all certificates...
Reading NPC certificate...
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...

 - > No any CRT data (MCU damaged/CERT erased), skip saving

SimLock Data saved...
SimLock Key saved...
WMDRM_PD Data saved...

RPL saved : F:\Flashing Softwares\12+Best dongle\InfinityBox\BEST\Backup\Cert\18_06_2014_12_SIM.rpl


 === SW Version Check === 
- > Can not collect initial info, continue flashing...
- > Hope, this version will be ok
 === SW Version Check === 

   ===Flashing [MCU]===
Erase : Processing rm721__11.40.mcusw
Partitioning....
Partitioning error! Phone Not respond!
Connect phone on selected interface...


Elapsed: 00:00:44
Connect phone on selected interface...
Dead Mode:-
Code:
Core : v1.91 , BB5XG FlashEngine : v9.9

Selected FlashSettings : Manual
Check FlashFiles, Please, wait...

Files Set for Flashing :
MCU : rm721__11.40.mcusw
PPM : rm721__11.40.ppm_meac
CNT : rm721__11.40.image_meac_059D5M7
Flashing phone now...
[Gen] Rules accepted for : RAPUxx Generation
Check files done...
-> SWversion check skipped : Dead mode selected
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID:       000000010000022600000001020C192102044100
CPU ID :       RAP3Gv4 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID:        00001051
EM1 ID:        00001060
PUBLIC ID:     0C900015D0C4604048745BC63CBB090CC03F40BB
ASIC MODE ID:  00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID:        67E82268F29CEA60
Use RAP3Gv40_2nd.fg  ,  Rev : 3.0  Ver : 12.8.0 
Processing RAWLOADER...
FLIC : 003000EC
Req : XSR 1.6
Use RAP3Gv40_XSR17_alg.fg  ,  Rev : 3.0  Ver : 12.8.0 
Processing PASUBTOC ...
Processing ALG ...
Boot Done! :)
TIME : Boot time : 00:00:04 
Reopening the connection...
Waiting for response: 30
Waiting for response: 29
ADL: Check mode
ADL: phone is in flash mode

Backup enabled, will read all certificates...
Reading NPC certificate...
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...

 - > No any CRT data (MCU damaged/CERT erased), skip saving


 === SW Version Check === 
- > Can not collect initial info, continue flashing...
- > Hope, this version will be ok
 === SW Version Check === 

   ===Flashing [MCU]===
Erase : Processing rm721__11.40.mcusw
Partitioning....
Partitioning error! Phone Not respond!
Connect phone on selected interface...


Elapsed: 00:00:45
Connect phone on selected interface...
Flashing PPM only
Code:
Core : v1.91 , BB5XG FlashEngine : v9.9

Selected FlashSettings : PPM only
Check FlashFiles, Please, wait...

Files Set for Flashing :
PPM : rm721__11.40.ppm_meac
Flashing phone now...
[Gen] Rules accepted for : RAPUxx Generation
Check files done...
-> SWversion check skipped : Custom mode selected
Check communication with phone....
ADL req restart
Communication verify done... Preparing...
Gathering phone info...
Check communication with phone...
Reboot....
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID:       000000010000022600000001020C192102044100
CPU ID :       RAP3Gv4 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID:        00001051
EM1 ID:        00001060
PUBLIC ID:     0C900015D0C4604048745BC63CBB090CC03F40BB
ASIC MODE ID:  00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID:        67E82268F29CEA60
Use RAP3Gv40_2nd.fg  ,  Rev : 3.0  Ver : 12.8.0 
Processing RAWLOADER...
FLIC : 003000EC
Req : XSR 1.6
Use RAP3Gv40_XSR17_alg.fg  ,  Rev : 3.0  Ver : 12.8.0 
Processing PASUBTOC ...
Processing ALG ...
Boot Done! :)
TIME : Boot time : 00:00:05 
Reopening the connection...
Waiting for response: 30
ADL: Check mode
ADL: phone is in flash mode

 === SW Version Check === 
- > Can not collect initial info, continue flashing...
- > Hope, this version will be ok
 === SW Version Check === 

   ===Flashing [PPM]===
Erase : Processing rm721__11.40.ppm_meac
Partitioning....
Partitioning error! Phone Not respond!
Connect phone on selected interface...


Elapsed: 00:00:42
Connect phone on selected interface...
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Old 06-18-2014, 09:24   #2 (permalink)
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what is the problem in phone try to change flash file with product code
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Old 06-18-2014, 10:56   #3 (permalink)
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I'm some time will be from mobile and it cant scrool code tags , so , will be good see just error part.
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Old 06-24-2014, 15:29   #4 (permalink)
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Set returned to owner(without fix)
please guide me for next time
is it new hardware or what?
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Old 06-24-2014, 15:39   #5 (permalink)
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Hello, now see logs.
It is strange RAP4 (exactly C2-01 and some count of 7230 if not wrong) SoftHard bug , which happen randomly. Probably - low lewel driver fault or something else. I for 2 years not catch it by myself.
Way of fix :
Full uninstall NCCD drivers ( only them )
Clean all garbage after ( if still catch Nokia BB5 phones in flash mode correct )
Reboot PC
Install NCCD
Reboot again

Try flash.
If same problem - revive of exactly that phone possible with fbus only.
At same time you can flash other c2-01 at same pc, at same config, at same tme without any problems.

That is all info, which found from remote debug on few users for all time.
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Old 11-29-2014, 09:01   #6 (permalink)
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@Dzirt
Hello,
Today received same phone again
I tried as you told
Code:
Full uninstall NCCD drivers ( only them )
Clean all garbage after ( if still catch Nokia BB5 phones in flash mode correct )
Reboot PC
Install NCCD
Reboot again
but nothing, and no have Fbus cable
So from USB its impossible ?
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Old 11-29-2014, 10:44   #7 (permalink)
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Use other PC and Win/Driver combinations - only that way.
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Old 11-30-2014, 04:56   #8 (permalink)
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WOW!
Done ,Using Windows XP (SP3) NCCD(7.1.182.0)
Code:
Core : v1.98 , BB5XG FlashEngine : v9.9

Selected FlashSettings : Manual
Check FlashFiles, Please, wait...

Files Set for Flashing :
MCU : rm721__11.40.mcusw
PPM : rm721__11.40.ppm_meac
CNT : rm721__11.40.image_meac_059D5M7
Flashing phone now...
[Gen] Rules accepted for : RAPUxx Generation
Check files done...
-> SWversion check skipped : Dead mode selected
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID:       000000010000022600000001020C192102044100
CPU ID :       RAP3Gv4 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID:        00001051
EM1 ID:        00001060
PUBLIC ID:     22C0001808571449AAB1D1D697E5D80ED0E65575
ASIC MODE ID:  00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID:        67E82268F29CEA60
Use RAP3Gv40_2nd.fg  ,  Rev : 3.0  Ver : 12.8.0 
Processing RAWLOADER...
FLIC : 003000EC
Req : XSR 1.6
Use RAP3Gv40_XSR17_alg.fg  ,  Rev : 3.0  Ver : 12.8.0 
Processing PASUBTOC ...
Processing ALG ...
Boot Done! :)
TIME : Boot time : 00:00:05 
Reopening the connection...
Waiting for response: 30
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : 8443ECD57D2EDADDAADBAD248F1B3B559E14D184
ADL: phone is in flash mode

Backup enabled, will read all certificates...
Reading NPC certificate...
IMEI : 354647051356871
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : E:\New folder\InfinityBox\BEST\Backup\Cert\354647051356871_CRT.rpl


 === SW Version Check === 
- > UPGRADE
 === SW Version Check === 

   ===Flashing [MCU]===
Erase : Processing rm721__11.40.mcusw
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:00 
Write : Processing rm721__11.40.mcusw
CMT: Writing Hash CERT [ADA]
CMT: Writing Hash CERT [KEYS]
CMT: Writing Hash CERT [PRIMAPP]
CMT: Writing Hash CERT [PASUBTOC]
CMT: Writing Hash CERT [PAPUBKEYS]
CMT: Writing Hash CERT [RAP3NAND]
CMT: Writing Hash CERT [UPDAPP]
CMT: Writing Hash CERT [DSP0]
CMT: Writing Hash CERT [MCUSW]
CMT: Writing Hash CERT [MCUSW1]
CMT: Writing Hash CERT [GENIO_INIT]
CMT: Writing Hash CERT [ISA+DYNSW]
Total writen 134 blocks
TIME : Write time : 00:00:55 
MCU Write done
ADL: Request programm status
NAND status : 00000003 / 00000003 / 00000000

   ===Flashing [PPM]===
Erase : Processing rm721__11.40.ppm_meac
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:00 
Write : Processing rm721__11.40.ppm_meac
Total writen 24 blocks
TIME : Write time : 00:00:11 
PPM Write done
ADL: Request programm status
NAND status : 00000003 / 00000003 / 00000000

   ===Flashing [CNT]===
Erase : Processing rm721__11.40.image_meac_059D5M7
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:01 
Write : Processing rm721__11.40.image_meac_059D5M7
Total writen 67 blocks
TIME : Write time : 00:00:32 
CNT Write done
ADL: Request programm status
NAND status : 00000003 / 00000003 / 00000000

ADL: Close_Session
Content: 000300000000030000000300000000
ADL: Reboot

Flashing done!
Total flash time : 00:01:42
Reboot phone now...

Reading Phone Info....
Connected phone -   Nokia C2-01
Software Info:     V 11.40 24-10-12 RM-721 (c) Nokia            
IMEI:  354647051356871
PPM version :   V 11.40 24-10-12 RM-721 (c) Nokia             MEC
Product code:  059D648
Wait, when phone will be ready ...
Checking...
SimLock status : SimLock is Ok
Security status : Security is Ok
Read Info Done!
Processing After Flash Defaults...
FullFactorySet... Ok!
UserDataDefaultsSet...OK!
ServiceDefaultsSet... Ok!
LeaveDefaultsSet... Ok!
ProductTuneSet...OK!
SwUpgradeSet...OK!
Check and Upload User Certificates ...
Total - 34 certs
Certificates found, skip upload ...
Battery voltage is enough for start
AfterFlash operations done ;D
Done!

Elapsed: 00:02:31
Connect phone on selected interface...

Phone found!
Series 40 Device detected!
read info...  - Ok

Phone disconected!

Connect phone on selected interface...
So it was windows problem or drivers/garbage?
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Old 12-01-2014, 07:43   #9 (permalink)
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It is strange SoftHard bug, when USB transaction fails.
Depend on HW/Windows/Driver combination.

In some of transaction driver just throw packets away and all is crash.
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