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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 07-19-2016, 10:48   #1 (permalink)
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Can't read info Nokia Lumia635 with Best


Dear
Please help me to solve my problem with my Pc
Cant read info with my Lumia 635
have tryed to install all driver from support and tryed with Nokia Care suite same problem
what to do
help
Thanks
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Old 07-19-2016, 17:10   #2 (permalink)
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What windows version you use ?
Read info and other operation like Unlock, RECOVERY FLASH AND BOOT REPAIR work only in WIN7 or newer.
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Old 07-19-2016, 17:25   #3 (permalink)
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Quote:
Originally Posted by wgmmmx1 View Post
What windows version you use ?
Read info and other operation like Unlock, RECOVERY FLASH AND BOOT REPAIR work only in WIN7 or newer.
Thanks for reply
I use win7 64bit
Before all was ok
After I have flashed lg e900 Windows phone problem exists
So plsease help
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Old 07-19-2016, 17:45   #4 (permalink)
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Hello.
Remove Nokia and WinUSB drivers.
Reboot PC.
Install latest one package from support ( Lumia_2016 )
Reboot PC.
Try then.
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