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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 03-06-2016, 06:50   #1 (permalink)
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Thumbs down Card with specified AID not found


Card type selected: inf
Dongle can't be found:
Card with specified AID not found
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
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Old 03-06-2016, 11:29   #2 (permalink)
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Quote:
Originally Posted by Aqib Hashmi View Post
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
Hello,

- Download "DongleManager" - http://server1.infinity-box.com/down...ngleManager.7z
- Run DongleManager.exe
- Read Box/Dongle serial number (S/N)

DO NOT send screenshot/pictures - just copy/paste text from software window to your message
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Old 08-31-2020, 10:06   #3 (permalink)
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Card type selected: inf
Dongle can't be found:
Card with specified AID not found
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
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same probam sir
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Old 12-11-2020, 02:42   #4 (permalink)
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Card with specified AID is not found help
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Old 12-12-2020, 11:13   #5 (permalink)
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Quote:
Originally Posted by umardarz View Post
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
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same probam sir
Hello,

- Connect dongle/box to PC
- Run CardID.exe - https://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
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Old 12-12-2020, 11:13   #6 (permalink)
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Quote:
Originally Posted by Jonathan03 View Post
Card with specified AID is not found help
Hello,

- Connect dongle/box to PC
- Run CardID.exe - https://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
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Old 06-15-2021, 18:46   #7 (permalink)
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hi infinity team card Aid error

Infinity-Box CardID v1.09
Error when connecting Card in: FT SCR2000 0
SmartCard API error #2148532325
The reader cannot communicate with the smart card, due to ATR configuration conflicts.
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Old 06-15-2021, 22:27   #8 (permalink)
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Quote:
Originally Posted by Bmszone View Post
hi infinity team card Aid error

Infinity-Box CardID v1.09
Error when connecting Card in: FT SCR2000 0
SmartCard API error #2148532325
The reader cannot communicate with the smart card, due to ATR configuration conflicts.
I never have seen this error.
Do you have any other card reader or dongle?
Insert Infinity smart-card into anothr card-reader and try.
Also you can try with other PC
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Old 06-16-2021, 10:46   #9 (permalink)
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also change 3 reder and change pc also same problem

Last edited by Bmszone; 06-16-2021 at 10:55.
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Old 06-16-2021, 12:21   #10 (permalink)
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Quote:
Originally Posted by Bmszone View Post
also change 3 reder and change pc also same problem
Do you know what is this dongle S/N?
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Old 06-17-2021, 13:51   #11 (permalink)
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Originally Posted by YellowBoss View Post
Do you know what is this dongle S/N?
Serial No (S/N): 59B56EB6 LAST RENEWAL DATE 3/12/2021
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Old 06-17-2021, 16:17   #12 (permalink)
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This card is from year 2008, it's about 13 years old so it may be a hardware fault.

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If it will be no luck the only way - get new dongle. After that we can move the rest support time from damaged card to new one.
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Old 06-23-2021, 09:35   #13 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
This card is from year 2008, it's about 13 years old so it may be a hardware fault.

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If it will be no luck the only way - get new dongle. After that we can move the rest support time from damaged card to new one.
ihave infinity best plz update my cm2 activation to infinity best sim card
hare is Serial No (S/N): 11986080
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Old 06-23-2021, 11:00   #14 (permalink)
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Quote:
Originally Posted by Bmszone View Post
ihave infinity best plz update my cm2 activation to infinity best sim card
hare is Serial No (S/N): 11986080
Hi,
Transferred. Update dongle firmware now with Infinity DongleManager.
Also login to your new IOS account 0311986080 and check CM2 support status.
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Old 06-23-2021, 15:07   #15 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hi,
Transferred. Update dongle firmware now with Infinity DongleManager.
Also login to your new IOS account 0311986080 and check CM2 support status.
=== DongleManager [Infinity] v1.81 [6/23/2021 19:05:28] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0004608001171292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): 11986080
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0031 v.0122
=> Activations:
- 03: Infinity [BEST] v0122
=> Options:
- Infinity [BEST]
- Infinity [BEST2]
=== DongleManager [Infinity] v1.81 [6/23/2021 19:06:23] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: FT SCR2000 0
HWID: 0004608001171292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): 11986080
Firmware version: 0122.02
=== Process started: 6/23/2021 19:06:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.

Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
best software is working but cm2 software are error dongle not found.
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