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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 09-17-2019, 12:29   #1 (permalink)
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Join Date: Jul 2014
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clinent version old detect nokia 1086


Card found : 74AF8F78 , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.18


Operation : Reset Settings [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : E2M-113F-0-00WW-B02
Package : E2M-108C

Device : E2I ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!



waiting for team solve this issue//
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Old 09-18-2019, 07:52   #2 (permalink)
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Hello,
server upgrade is in progress, your software is not compatible with new server features ,, wait for new version
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