Crash dump when isntall dongle - GSM-Forum

konrdzik · 01-26-2016, 14:11

Ho i have 2 pc with windows 7 -32 bit and same problem.when im install dongle with full setup and drivers from support my pc restart and blue screen crash dump, were is problem ?

YellowBoss · 01-26-2016, 14:42

Hello,

Do not install any drivers. Jusct connect Dongle to PC, let Windows install drivers automatically.

konrdzik · 01-26-2016, 14:45

when i connect dongle , restart pc and blue screen !!!

YellowBoss · 01-26-2016, 14:55

Do you have the same prroblem with your two PC ?

konrdzik · 01-26-2016, 15:18

yes...only on windows xp all ok .

YellowBoss · 01-26-2016, 16:25

Quote:

Originally Posted by konrdzik

yes...only on windows xp all ok .

How to solve:
- try to uninstall all previously installed smart-card reader drivers
- if you have another card-reader (that works with your PC well) you can insert Infinity smart-card to that card-reader

konrdzik · 01-26-2016, 16:51

thanks for reply , i change card- reader and my problem is solved ..thanks

01-26-2016, 14:11	#1 (permalink)
konrdzik Registered User Join Date: Apr 2008 Location: POLAND Posts: 206 Member: 744205 Status: Offline Thanks Meter: 13	Crash dump when isntall dongle Ho i have 2 pc with windows 7 -32 bit and same problem.when im install dongle with full setup and drivers from support my pc restart and blue screen crash dump, were is problem ?

01-26-2016, 14:42	#2 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,472 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hello, Do not install any drivers. Jusct connect Dongle to PC, let Windows install drivers automatically.

01-26-2016, 14:45	#3 (permalink)
konrdzik Registered User Join Date: Apr 2008 Location: POLAND Posts: 206 Member: 744205 Status: Offline Thanks Meter: 13	when i connect dongle , restart pc and blue screen !!!

01-26-2016, 14:55	#4 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,472 Member: 1043909 Status: Offline Thanks Meter: 60,926	Do you have the same prroblem with your two PC ?

01-26-2016, 15:18	#5 (permalink)
konrdzik Registered User Join Date: Apr 2008 Location: POLAND Posts: 206 Member: 744205 Status: Offline Thanks Meter: 13	yes...only on windows xp all ok .

01-26-2016, 16:51	#7 (permalink)
konrdzik Registered User Join Date: Apr 2008 Location: POLAND Posts: 206 Member: 744205 Status: Offline Thanks Meter: 13	thanks for reply , i change card- reader and my problem is solved ..thanks