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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 08-04-2016, 23:45   #1 (permalink)
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credit gone but phone not unlock


today try to unlock rm1089
during unlock get server error
now credit gone but phone not unlock
here is log when i retry


Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

[WP8x] : Init TesMode
[TSTM] : Use File : RM1089_2074.0000.9651.14234.207.694_enosw-wim-signed_803881.secwim
=== Base Phone Info
Sw Version : 02074.00000.15234.28004
IMEI : 353707073677364
ProductCode : 059W877
Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.34
Protocol Implementation : 2.59
=== Phone Initial info :
Phone Model ID : Nokia.MSM8212.P6214.1.1
=== eMMC info :
eMMC Vendor : Samsung
eMMC CID : 0015
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : BC2353ACA62C327ECCD582A281CA4A5672F35001
=== Other info :
SD present : False

SECWIM : RM1089_2074.0000.9651.14234.207.694_enosw-wim-signed_803881.secwim
Sending WIM ...

WIM Image sent! Trying init TestMode now...

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1

please team try to fix this
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Old 08-05-2016, 09:33   #2 (permalink)
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Try operation once again now
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Old 08-05-2016, 09:53   #3 (permalink)
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just tried again same error
credit not back still my account 0
2 days back i get the same issue
but after an hour credit was back and phone unlock ok
this time over 12 hours now still credit not back

getting error
sever reported error 0062
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Old 08-05-2016, 09:58   #4 (permalink)
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Quote:
Originally Posted by lamran View Post
just tried again same error
credit not back still my account 0
2 days back i get the same issue
but after an hour credit was back and phone unlock ok
this time over 12 hours now still credit not back

getting error
sever reported error 0062
if you try with the same phone you do not need more credits.
Be sure that phone is the same, try again now and post full log
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Old 08-05-2016, 13:00   #5 (permalink)
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yes samephone bro
please chk

Card found: S/N : 32809588 , v0129
Registered to: lamran

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

[WP8x] : Init TesMode
[TSTM] : Use File : RM1089_2074.0000.9651.14234.207.694_enosw-wim-signed_803881.secwim
=== Base Phone Info
Sw Version : 02074.00000.15234.28004
IMEI : 353707073677364
ProductCode : 059W877
Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.34
Protocol Implementation : 2.59
=== Phone Initial info :
Phone Model ID : Nokia.MSM8212.P6214.1.1
=== eMMC info :
eMMC Vendor : Samsung
eMMC CID : 0015
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : BC2353ACA62C327ECCD582A281CA4A5672F35001
=== Other info :
SD present : False

SECWIM : RM1089_2074.0000.9651.14234.207.694_enosw-wim-signed_803881.secwim
Sending WIM ...

WIM Image sent! Trying init TestMode now...

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
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Old 08-05-2016, 13:01   #6 (permalink)
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still same error
customer disturbing
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Old 08-05-2016, 15:25   #7 (permalink)
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contact me on skype for any issue with credit kashan.aslam2
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Old 08-05-2016, 15:45   #8 (permalink)
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Donate money to this user
problem solve
after infinty refunded credit now phone is ok

here is log
Card found: S/N : 32809588 , v0129
Registered to: lamran

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok


Card serial: 32809588
Card type: BEST Dongle
Card password: XTPMkgcy

Link to my account: http://user.infinity-best.com
Login: lumia11642

Connecting to server...

Credits: 74

[WP8x] : Init TesMode
[TSTM] : Use File : RM1089_2074.0000.9651.14234.207.694_enosw-wim-signed_803881.secwim
=== Base Phone Info
Sw Version : 02074.00000.15234.28004
IMEI : 353707073677364
ProductCode : 059W877
Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.34
Protocol Implementation : 2.59
=== Phone Initial info :
Phone Model ID : Nokia.MSM8212.P6214.1.1
=== eMMC info :
eMMC Vendor : Samsung
eMMC CID : 0015
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : BC2353ACA62C327ECCD582A281CA4A5672F35001
=== Other info :
SD present : False

SECWIM : RM1089_2074.0000.9651.14234.207.694_enosw-wim-signed_803881.secwim
Sending WIM ...

WIM Image sent! Trying init TestMode now...

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Ok!
SX4 Disconnected
Unlock Done!
Wait for phone reboot ...
Reboot Ok!

Phone disconected!

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok
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