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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 09-16-2018, 12:24   #1 (permalink)
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Credits lost,plz refund


I lost credits trying to unlock lumia 550 and phone was not unlocked ,the client took her phone back,please refund credits:
Code:
Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok


Card serial: 
Card type: BEST Dongle
Card password: Er

Link to my account: http://user.infinity-box.com
Login: ma

Connecting to server...

Credits: 0

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ... 
Started
Connecting to SX4 server...
Connected
SX4 enter .. 
SDAuth Ok!
SX4 Disconnected
Unknown result , something wrong with SDauth or Data #1 , try "Unlock" again!
Error! Check previous error message for more info!
it appears that some users have same problem
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Old 09-16-2018, 19:00   #2 (permalink)
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reflash phone with latest firmware and try again (you don't need more credits for future attempt)
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Old 09-17-2018, 14:33   #3 (permalink)
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I don't have the phone anymore I returned it back to the client,I didn't get fast reply then
I need credits back to use them on other phone
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Old 09-17-2018, 14:40   #4 (permalink)
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problem solved thank you
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