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11-02-2016, 19:07
| #2 (permalink) |
| Junior Member Join Date: Nov 2016 Location: syria
Posts: 2
Member: 2644301 Status: Offline Thanks Meter: 0 | same problem I think my dongle is blocked too i get error 0010 when i try to update via dongle manager Box/Dongle type selected: [BEST] ---------- Process started: 02/11/2016 07:50:01 ã ---------- DongleManager [Infinity-Box] v1.67 [02/11/2016 07:50:01 ã] PC HWID: 3D8501A79AE8A61F6DED87C957299F57 Card-Reader: FT SCR2000 0 HWID: 0005878518201292 Type: [BEST] S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. |
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11-02-2016, 19:35
| #3 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What to do - http://www.infinity-box.com/support/?r=4 | |
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11-02-2016, 19:36
| #4 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What to do: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - http://www.infinity-box.com/support/?r=6 Also you can insert Smart-Card into another Card-Reader. 2. Run DongleManager 3. Update Dongle firmware now ONLY ONE TIME - DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries | |
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