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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 04-21-2013, 08:57   #1 (permalink)
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Dongle is not connected ?


please i face this problem with my new best dongle
am try with another reader but same
is there is any one can help me ?
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Old 04-21-2013, 13:28   #2 (permalink)
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is this team dead or what ?
i need this team to help me with team viewer
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Old 04-21-2013, 16:12   #3 (permalink)
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Hello.
Today is weekend. We should sometime have a break in work.
Check your reader, smartcard - mostly it is connection problem. Check drivers - nothing more here can be. If still no luck - contact with reseller about check/exchange.
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Old 04-22-2013, 07:40   #4 (permalink)
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thanks for reply but i want to know what is the right driver for my reader
thanks
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Old 04-22-2013, 10:11   #5 (permalink)
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I don't know, they are much now. If you know reader ic/type - check drivers for it exactly.
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Old 04-23-2013, 14:18   #6 (permalink)
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and keep in mind same time infinity box and best dongle not work both interface one time
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Old 04-23-2013, 14:56   #7 (permalink)
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Dot Use Mnay Smart Card at Same Tinme
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Old 04-26-2013, 09:40   #8 (permalink)
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infinity box with disconnect cable, and then plug the dongle best.
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Old 04-29-2013, 11:01   #9 (permalink)
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Quote:
Originally Posted by goodman1980 View Post
please i face this problem with my new best dongle
am try with another reader but same
is there is any one can help me ?
Hello,

What is the problem with Dongle exactly ?
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