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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 08-19-2017, 09:13   #1 (permalink)
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Dongle not found


plz help infinity team my best dongle not found conect dongle restart software.
tanx br.
sawed.rasheed.
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Old 08-19-2017, 13:14   #2 (permalink)
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Quote:
Dongle not found


plz help infinity team my best dongle not found conect dongle restart software.
tanx br.
sawed.rasheed

FIrst Check be carefully Driver

Installl This PKey Driver
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Old 08-19-2017, 14:44   #3 (permalink)
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Quote:
Originally Posted by sawed rashid View Post
plz help infinity team my best dongle not found conect dongle restart software.
tanx br.
sawed.rasheed.
Hello,

- Run DongleManager
- Read Box/Dongle serial number (S/N)

DongleManager - http://www.infinity-box.com/support/?r=5

DO NOT send screenshot/video but copy/paste text from software window !
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Old 08-21-2017, 11:18   #4 (permalink)
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== DongleManager [Infinity] v1.70 [8/21/2017 3:16:52] ===
Searching...
Dongle can't be found:
Card with specified AID is not found
already check drivers.
yellowboss plz need ur help.
tanx n advance.
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Old 08-21-2017, 13:11   #5 (permalink)
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Quote:
Originally Posted by sawed rashid View Post
== DongleManager [Infinity] v1.70 [8/21/2017 3:16:52] ===
Searching...
Dongle can't be found:
Card with specified AID is not found
already check drivers.
yellowboss plz need ur help.
tanx n advance.
- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
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Old 08-22-2017, 06:32   #6 (permalink)
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Infinity-Box CardID v1.09
Error when connecting Card in: FT SCR2000 0
SmartCard API error #2148532329
The smart card has been removed, so that further communication is not possible.
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Old 08-22-2017, 06:42   #7 (permalink)
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Quote:
Originally Posted by sawed rashid View Post
Infinity-Box CardID v1.09
Error when connecting Card in: FT SCR2000 0
SmartCard API error #2148532329
The smart card has been removed, so that further communication is not possible.
You should insert Smart-Card into Card-Reader.
Do you have Smart-Card ?
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Old 08-23-2017, 14:44   #8 (permalink)
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Need help

Quote:
Originally Posted by InfinityHelp View Post
You should insert Smart-Card into Card-Reader.
Do you have Smart-Card ?
Searching...
Card-Reader: FT SCR2000 0
HWID: 0102736303EF1292
Box/Dongle is not found
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Old 03-26-2018, 11:01   #9 (permalink)
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=== DongleManager [Infinity] v1.72 [3/26/2018 15:29:33] ===
Searching...
Dongle can't be found:
Card with specified AID is not found


Card-Reader: FT SCR2000 0
ATR: 3B7D95000080318065B08311D0A983009000
Card Manager: A000000018434D00
Send + Receive error. ISO7816 error 0x6D00 (Instruction code not supported or invalid)


InfinityHelp, YellowBoss please solve my problem infinity team
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Old 03-27-2018, 11:22   #10 (permalink)
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Quote:
Originally Posted by mobiledeel View Post

Searching...
Card-Reader: FT SCR2000 0
HWID: 0102736303EF1292
Box/Dongle is not found
Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

OR

1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

2. Run DongleManager
3. Update Dongle firmware


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
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Old 03-27-2018, 11:23   #11 (permalink)
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Quote:
Originally Posted by MobileCarein View Post
=== DongleManager [Infinity] v1.72 [3/26/2018 15:29:33] ===
Searching...
Dongle can't be found:
Card with specified AID is not found


Card-Reader: FT SCR2000 0
ATR: 3B7D95000080318065B08311D0A983009000
Card Manager: A000000018434D00
Send + Receive error. ISO7816 error 0x6D00 (Instruction code not supported or invalid)


InfinityHelp, YellowBoss please solve my problem infinity team
Hello,

- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
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Old 03-29-2018, 10:26   #12 (permalink)
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best dongle

Quote:
Originally Posted by YellowBoss View Post
Hello,

- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
Thank you Mr. YellowBoss,


As you said to Run CardID software
and select Card-Reader but this option is not available there

1. Axalto e-gate 0
2. FT SCR2000 0
3. FT SCR2000 1
4. FT SCR2000 2
5. FT SCR2000 3

Best dongle drivers are installed, in key yellow light glowing no any other key attached to the system

pls guide me

Thanks
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Old 03-29-2018, 10:45   #13 (permalink)
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Card-Reader: FT SCR2000 0
ATR: 3B7D95000080318065B08311D0A983009000
Card Manager: A000000018434D00
Send + Receive error. ISO7816 error 0x6D00 (Instruction code not supported or invalid)

is this the information you r looking for ?
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Old 04-02-2018, 06:58   #14 (permalink)
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best dongle

InfinityHelp, YellowBoss please solve my problem infinity team
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Old 04-03-2018, 11:05   #15 (permalink)
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Quote:
Originally Posted by MobileCarein View Post
Card-Reader: FT SCR2000 0
ATR: 3B7D95000080318065B08311D0A983009000
Card Manager: A000000018434D00
Send + Receive error. ISO7816 error 0x6D00 (Instruction code not supported or invalid)

is this the information you r looking for ?
is it text given by CardID software ?
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