dongle update error i need solution am loosing cash - GSM-Forum

Techsky · 07-20-2016, 06:45

==== [7/19/2016 3:10:46 PM] ====
Box/Dongle searching...
Box/Dongle found: [BEST]
HWID: 0106646420281292
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 7/19/2016 3:11:05 PM ----------
DongleManager [Infinity-Box] v1.63 [7/19/2016 3:11:05 PM]
PC HWID: 35D0A2421F26886FE4EB6DE8CCC8B0AA
Card-Reader: FT SCR2000 0
HWID: 0106646420281292
Type: [BEST] S/N: BCE36464 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Card returned error - 0000 at 58/8558
Error upgrading applets:
Card returned error - 0000 at 58/8558
Disconnected
Box/Dongle type selected: [BEST]
Dongle can't be found:
No Cards found

==== [7/20/2016 8:31:11 AM] ====
Box/Dongle searching...
HWID: 0108805904941292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: [BEST]
HWID: 0108805904941292
Box/Dongle type selected: [BEST]
---------- Process started: 7/20/2016 8:31:25 AM ----------
DongleManager [Infinity-Box] v1.63 [7/20/2016 8:31:25 AM]
PC HWID: 35D0A2421F26886FE4EB6DE8CCC8B0AA
Card-Reader: FT SCR2000 0
HWID: 0108805904941292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
Box/Dongle type selected: [BEST]
---------- Process started: 7/20/2016 8:31:56 AM ----------
DongleManager [Infinity-Box] v1.63 [7/20/2016 8:31:56 AM]
PC HWID: 35D0A2421F26886FE4EB6DE8CCC8B0AA
Card-Reader: FT SCR2000 0
HWID: 0108805904941292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]

JayDi · 07-20-2016, 06:55

Hello. Send to described in log email that info and log. Wait for instructions.

Techsky · 07-20-2016, 06:57

i have send emails from yesterday but no response

JayDi · 07-20-2016, 07:01

Wait some time. It will be answered today.

Techsky · 07-20-2016, 07:14

hurry coz am loosing cash i have activated like 3+ so all that i depend those software

InfinityHelp · 07-20-2016, 12:03

Quote:

Originally Posted by Techsky

==== [7/19/2016 3:10:46 PM] ====
Box/Dongle searching...
Box/Dongle found: [BEST]
HWID: 0106646420281292
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 7/19/2016 3:11:05 PM ----------
DongleManager [Infinity-Box] v1.63 [7/19/2016 3:11:05 PM]
PC HWID: 35D0A2421F26886FE4EB6DE8CCC8B0AA
Card-Reader: FT SCR2000 0
HWID: 0106646420281292
Type: [BEST] S/N: BCE36464 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Card returned error - 0000 at 58/8558
Error upgrading applets:
Card returned error - 0000 at 58/8558
Disconnected
Box/Dongle type selected: [BEST]
Dongle can't be found:
No Cards found

==== [7/20/2016 8:31:11 AM] ====
Box/Dongle searching...
HWID: 0108805904941292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: [BEST]
HWID: 0108805904941292
Box/Dongle type selected: [BEST]
---------- Process started: 7/20/2016 8:31:25 AM ----------
DongleManager [Infinity-Box] v1.63 [7/20/2016 8:31:25 AM]
PC HWID: 35D0A2421F26886FE4EB6DE8CCC8B0AA
Card-Reader: FT SCR2000 0
HWID: 0108805904941292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
Box/Dongle type selected: [BEST]
---------- Process started: 7/20/2016 8:31:56 AM ----------
DongleManager [Infinity-Box] v1.63 [7/20/2016 8:31:56 AM]
PC HWID: 35D0A2421F26886FE4EB6DE8CCC8B0AA
Card-Reader: FT SCR2000 0
HWID: 0108805904941292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]

1. Update your Card-Reader Drivers:

- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f

Download files here - Index of pub/drivers/

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager.exe
3. Update Dongle firmware now ONLY ONE TIME now

- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid forever-blocked Dongle !
- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 (three) tries

Techsky · 07-20-2016, 15:19

done but cm2mtk not working others work perfect help not opening

InfinityHelp · 07-20-2016, 16:08

Quote:

Originally Posted by Techsky

done but cm2mtk not working others work perfect help not opening

Could you please make your posts in one thread only.
Thank you !

07-20-2016, 06:45	#1 (permalink)
Techsky No Life Poster Join Date: Sep 2014 Location: Technology town Posts: 1,190 Member: 2252481 Status: Offline Sonork: 1660352 Thanks Meter: 206	dongle update error i need solution am loosing cash ==== [7/19/2016 3:10:46 PM] ==== Box/Dongle searching... Box/Dongle found: [BEST] HWID: 0106646420281292 Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 7/19/2016 3:11:05 PM ---------- DongleManager [Infinity-Box] v1.63 [7/19/2016 3:11:05 PM] PC HWID: 35D0A2421F26886FE4EB6DE8CCC8B0AA Card-Reader: FT SCR2000 0 HWID: 0106646420281292 Type: [BEST] S/N: BCE36464 Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Card returned error - 0000 at 58/8558 Error upgrading applets: Card returned error - 0000 at 58/8558 Disconnected Box/Dongle type selected: [BEST] Dongle can't be found: No Cards found ==== [7/20/2016 8:31:11 AM] ==== Box/Dongle searching... HWID: 0108805904941292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: [BEST] HWID: 0108805904941292 Box/Dongle type selected: [BEST] ---------- Process started: 7/20/2016 8:31:25 AM ---------- DongleManager [Infinity-Box] v1.63 [7/20/2016 8:31:25 AM] PC HWID: 35D0A2421F26886FE4EB6DE8CCC8B0AA Card-Reader: FT SCR2000 0 HWID: 0108805904941292 Type: [BEST] S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to [email protected] Box/Dongle type selected: [BEST] ---------- Process started: 7/20/2016 8:31:56 AM ---------- DongleManager [Infinity-Box] v1.63 [7/20/2016 8:31:56 AM] PC HWID: 35D0A2421F26886FE4EB6DE8CCC8B0AA Card-Reader: FT SCR2000 0 HWID: 0108805904941292 Type: [BEST] S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to [email protected]

07-20-2016, 06:55	#2 (permalink)
JayDi No Life Poster Join Date: Mar 2007 Location: Where you live Posts: 18,542 Member: 462970 Status: Offline Thanks Meter: 20,352	Hello. Send to described in log email that info and log. Wait for instructions.

07-20-2016, 06:57	#3 (permalink)
Techsky No Life Poster Join Date: Sep 2014 Location: Technology town Posts: 1,190 Member: 2252481 Status: Offline Sonork: 1660352 Thanks Meter: 206	i have send emails from yesterday but no response

07-20-2016, 07:01	#4 (permalink)
JayDi No Life Poster Join Date: Mar 2007 Location: Where you live Posts: 18,542 Member: 462970 Status: Offline Thanks Meter: 20,352	Wait some time. It will be answered today.

07-20-2016, 07:14	#5 (permalink)
Techsky No Life Poster Join Date: Sep 2014 Location: Technology town Posts: 1,190 Member: 2252481 Status: Offline Sonork: 1660352 Thanks Meter: 206	hurry coz am loosing cash i have activated like 3+ so all that i depend those software

07-20-2016, 15:19	#7 (permalink)
Techsky No Life Poster Join Date: Sep 2014 Location: Technology town Posts: 1,190 Member: 2252481 Status: Offline Sonork: 1660352 Thanks Meter: 206	done but cm2mtk not working others work perfect help not opening