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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 10-17-2019, 14:45   #1 (permalink)
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flasing error...authentication...please help sir


Card found : C5BF8874 , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.18


Load : C:\Users\Excel\Desktop\E2M-113B-0-00WW-B04.nb0
Project : E2M
SW_ver : E2M-113B-0-00WW-B0
Platform : Q8
SecVer : 0x0004
Load Ok!

Operation : Identify [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2I
HW version : PVT
HW variant : MTP eMMC
HW RF_BAND : G_900_1800^W_1_5_8^L_1_3_5_40_41
SW version : E2M-029G-0-00WW-B02
SW serialnm : E2MID18108401530
SW secured : YES
Project DevCode : E2M
Bootloader type : RETAIL
Security Version : 0004

Done!
Elapsed: 00:00:06

Reconnect Power/
le!




OP : Activate SVC

Device : E2I ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!
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Old 10-18-2019, 03:25   #2 (permalink)
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Wait for new update ........
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Old 10-18-2019, 03:25   #3 (permalink)
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Wait for new update ........
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Old 10-18-2019, 12:40   #4 (permalink)
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I have the same problem

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : PAS
HW version : 5.1
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_28_38 _40
SW version : PLE-5600-0-00WW-B01
SW serialnm : PLEGAR4761412769
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : PAS ( PLE )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished
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Old 10-19-2019, 06:14   #5 (permalink)
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brother///please patien. ...waiting for new updates...
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