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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 10-06-2019, 08:34   #1 (permalink)
Freak Poster
 
Join Date: Jun 2013
Location: Lodhran Punjab
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Help Authentication error:Connection Closed Gracefully.


Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : E2M-113D-0-00WW-B02
Package : E2M-108C

Device : E2L ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Connection Closed Gracefully.
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
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Old 10-08-2019, 14:04   #2 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,109
Member: 1043909
Status: Online
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Quote:
Originally Posted by Mr_Khizzar View Post
Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : E2M-113D-0-00WW-B02
Package : E2M-108C

Device : E2L ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Connection Closed Gracefully.
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
This error message says that you have entered wrong username and/or password
  Reply With Quote
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