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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 06-05-2016, 10:52   #1 (permalink)
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Help with Flashing Lumia 635


I am trying to flash software version RM975_02040.00021.15053.36001_RETAIL_prod_signed_1 024_01D58B_000-CA_MV.ffu

however the phone has RM975_02173.00000.15154.50010_RETAIL_prod_signed_1 035_021471_ATT-US.ffu already installed on it. here is log:

Card found: S/N : 2FC16B7E , v0129
Registered to: linkz

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

=== Main info ===
NCSD Version : 5.1
Sw Version : 02173.00000.15154.50010
IMEI : 358611063467742
ProductCode : 059W380
ProductSN : 8210A32AU
Module Code : 0205734
=== HW info ===
Public ID : EA010BD7DC7AD10AF7D05B50203BA963D02A7703
HW Version : 3210
BT Addr. : 0CE7254BA83D
Wlan Mac : 0CE7254CE94C
Battery Level : 100 %
=== Branding and security info ===
Operator : ATT-US
SimLock : Locked!
SimLock : 3101700000000
Country : United States of America
Operator : AT&T
Branding : RM-975_1035
Sec. Mode : Restricted
Done!

Core : v2.21 , WP10x FlashEngine : v2.2

FFU : RM975_02040.00021.15053.36001_RETAIL_prod_signed_1 024_01D58B_000-CA_MV.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8926.P6112
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU Languages : Portuguese(Brazil) , Russian , Belorusian , fr-ca , Indonesian , Korean , Polish , Ukrainian , Uzbekistan(Latin) , Catalan , Swedish , Bulgarian , Japanese , Spanish , English (UK) , Czech , Latvian , Slovak , Chinese , sr-latn-rs , af-za , Hindi (India) , gl-es , Turkish , Thai , Italian , Danish (Denmark) , ha-latn-ng , Slovenian , Malay (Malaysia) , Lithuanian , Persian (Iran) , Kazakh , Romanian , English , eu-es , Estonian , Filipino (Philippines) , Greek , Norwegian (Bokmal , Norway) , Finnish , Vietnamese , Arabic , Croatian , Portuguese(Portugal) , Chinese(Taiwan) , Macedonian , Hungarian , Spanish(Mexico) , Azerbaijan(Latin) , German , Albanian , Dutch (Netherlands) , French , Hwbre (Israel) ,
FFU ChipSectors : 15155200
FFU Header : 0x000E0000
FFU Payload : 0x6C920000
FFU FastVerify : Ok

Waiting for phone...
=== Base Phone Info
Sw Version : 02173.00000.15154.50010
IMEI : 358611063467742
ProductCode : 059W380
Battery Level : 100 %

=== Setting Flash Mode

Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.37
Protocol Implementation : 2.60
=== Phone Initial info :
Phone Model ID : Nokia.MSM8926.P6112_ATT.1.1
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : B2F6BECAAED8735388C21591177EDEBE44E5D762
=== Other info :
SD present : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 99%
RPMB Provision Status Code : 0x0101
Device RAM size : 512 MiB
Device have ATRP (AntiTheft) system!
Backup to RAM Ok!

FFU : RM975_02040.00021.15053.36001_RETAIL_prod_signed_1 024_01D58B_000-CA_MV.ffu
Flashing FFU
Sending FFU Header CertData
FFU header NOT ACCEPTED by target! FFUImage Can't be flashed
Possible reasons : Wrong RM-xxx/ProductID selected or eMMC faulty!
Red Light
Error during flashing!
LastErr : 2C0000005061636B6167653A

Connect phone on selected interface...

if i try to go back to RM975_01061.00064.14233.25001_RETAIL_prod_signed_1 010_007D93_TIM-BR.ffu

i get same error:

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Core : v2.21 , WP10x FlashEngine : v2.2

FFU : RM975_01061.00064.14233.25001_RETAIL_prod_signed_1 010_007D93_TIM-BR.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8926.P6112
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU Languages : Portuguese(Brazil) , Russian , Belorusian , fr-ca , Indonesian , Korean , Polish , Ukrainian , Uzbekistan(Latin) , Catalan , Swedish , Bulgarian , Japanese , Spanish , English (UK) , Czech , Latvian , Slovak , Chinese , sr-latn-rs , af-za , Hindi (India) , gl-es , Turkish , Thai , Italian , Danish (Denmark) , ha-latn-ng , Slovenian , Malay (Malaysia) , Lithuanian , Persian (Iran) , Kazakh , Romanian , English , eu-es , Estonian , Filipino (Philippines) , Greek , Norwegian (Bokmal , Norway) , Finnish , Vietnamese , Arabic , Croatian , Portuguese(Portugal) , Chinese(Taiwan) , Macedonian , Hungarian , Spanish(Mexico) , Azerbaijan(Latin) , German , Albanian , Dutch (Netherlands) , French , Hwbre (Israel) ,
FFU ChipSectors : 15155200
FFU Header : 0x000E0000
FFU Payload : 0x643E0000
FFU FastVerify : Ok

Waiting for phone...
=== Base Phone Info
Sw Version : 02173.00000.15154.50010
IMEI : 358611063467742
ProductCode : 059W380
Battery Level : 99 %

=== Setting Flash Mode

Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.37
Protocol Implementation : 2.60
=== Phone Initial info :
Phone Model ID : Nokia.MSM8926.P6112_ATT.1.1
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : B2F6BECAAED8735388C21591177EDEBE44E5D762
=== Other info :
SD present : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 99%
RPMB Provision Status Code : 0x0101
Device RAM size : 512 MiB
Device have ATRP (AntiTheft) system!
Backup to RAM Ok!

FFU : RM975_01061.00064.14233.25001_RETAIL_prod_signed_1 010_007D93_TIM-BR.ffu
Flashing FFU
Sending FFU Header CertData
FFU header NOT ACCEPTED by target! FFUImage Can't be flashed
Possible reasons : Wrong RM-xxx/ProductID selected or eMMC faulty!
Red Light
Error during flashing!
LastErr : 390000005061636B6167653A

Connect phone on selected interface...
can someone please give me some support in downgrading the phone or give me a link in getting the 2173 enosw file?

best regards
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Old 06-05-2016, 15:31   #2 (permalink)
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That is because you trying flash ATT phone with NON-ATT firmware.
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Old 06-05-2016, 21:49   #3 (permalink)
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thanks for the reply but there was no difference with the att software as you can see below:

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Core : v2.19 , WP10x FlashEngine : v1.8

FFU : RM975_01061.00070.14246.29017_RETAIL_prod_signed_1 005_0084D3_ATT-US.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8926.P6112_ATT
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU Languages : Portuguese(Brazil) , Russian , Belorusian , fr-ca , Indonesian , Korean , Polish , Ukrainian , Uzbekistan(Latin) , Catalan , Swedish , Bulgarian , Japanese , Spanish , English (UK) , Czech , Latvian , Slovak , Chinese , sr-latn-rs , af-za , Hindi (India) , gl-es , Turkish , Thai , Italian , Danish (Denmark) , ha-latn-ng , Slovenian , Malay (Malaysia) , Lithuanian , Persian (Iran) , Kazakh , Romanian , English , eu-es , Estonian , Filipino (Philippines) , Greek , Norwegian (Bokmal , Norway) , Finnish , Vietnamese , Arabic , Croatian , Portuguese(Portugal) , Chinese(Taiwan) , Macedonian , Hungarian , Spanish(Mexico) , Azerbaijan(Latin) , German , Albanian , Dutch (Netherlands) , French , Hwbre (Israel) ,
FFU ChipSectors : 15155200
FFU Header : 0x000E0000
FFU Payload : 0x66D00000
FFU FastVerify : Ok

Waiting for phone...
=== Base Phone Info
Sw Version : 02173.00000.15154.50010
IMEI : 358611063468153
ProductCode : 059W380
Battery Level : 99 %

=== Setting Flash Mode

Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.37
Protocol Implementation : 2.60
=== Phone Initial info :
Phone Model ID : Nokia.MSM8926.P6112_ATT.1.1
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : B2F6BECAAED8735388C21591177EDEBE44E5D762
=== Other info :
SD present : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 99%
Battery Level enough to flash

FFU : RM975_01061.00070.14246.29017_RETAIL_prod_signed_1 005_0084D3_ATT-US.ffu
Flashing FFU
Sending FFU Header CertData
Header NOT ACCEPTED! Image Can't be flashed
Red Light
Error during flashing!
LastErr : 0F00000063686B4C6D526570

Connect phone on selected interface...
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Old 06-05-2016, 22:28   #4 (permalink)
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can someone share this file with me please RM975_01061.00070.14246.29003_RETAIL_prod_signed_1 035_008646_ATT-US.ffu
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Old 06-06-2016, 08:33   #5 (permalink)
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Hm, normally it must accept that FW. There is no DG prevention check.
Check phone state - make 3-5 photos. Reboot phone. Does they left after reboot?
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Old 06-06-2016, 08:54   #6 (permalink)
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i am not sure i fully understand what you are asking but the phone works fine after the error message the phone reboots and goes back to normal mode. you are asking for 3-5 photos ?? what exactly do you want photos of?

best regards
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Old 06-06-2016, 12:37   #7 (permalink)
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I have asked to make 3-5 photos on that phone via it camera. Nothing more. Then reboot it and check - are they present, or not in gallery after reboot.
That is simpliest eMMC ReadOnly test. I saw few cases, when lumia phone power on well with eMMC readonly,without fall in boot partition problems. But not sure about your one have such problem.

Seems as need just find correct one FFU file.
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