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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 05-25-2014, 16:46   #1 (permalink)
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help infinyty team.bb5 best tool cannot open


help infinyty team .my best tool cannot open .file corrupted the file has been manipulated and may be infected by a virus or cracked .this file will not work anymore.but when i install in win 7 or another computer the software will be ok.give me solution please .thank you
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Old 05-25-2014, 17:13   #2 (permalink)
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Check you PC with Virus

Download New from Support, Deinstall and Delete all Ordner Manual and Install New
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Old 05-25-2014, 18:04   #3 (permalink)
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1. Close [BEST] software
2. Go to c:/InfinityBox/BEST folder
3. Delete License_best_xxxxxxxx.ask file
4. Delete License_best_xxxxxxxx.dat file
5. Run [BEST] software
6. Enetr your data and get new licence file

Do not request license file more than 3 times per day !
If you have requested license more than 3 times today - you must wait until tomorrow.

If you still have problems - contact to [email protected]
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Old 05-26-2014, 14:49   #4 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
1. Close [BEST] software
2. Go to c:/InfinityBox/BEST folder
3. Delete License_best_xxxxxxxx.ask file
4. Delete License_best_xxxxxxxx.dat file
5. Run [BEST] software
6. Enetr your data and get new licence file

Do not request license file more than 3 times per day !
If you have requested license more than 3 times today - you must wait until tomorrow.

If you still have problems - contact to [email protected]
i follow your instruction sir.but i diid not find 2 files that you mean.when i try to uninstall the message error appear like this
installer integrity check has failed .common causes include incomplete download and damage media
contact the installer,s author to obtain a new copy
NSIS Error - NSIS
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Old 05-26-2014, 15:03   #5 (permalink)
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As already wolfgang1502 told - check your pc, seems as virus or something else.
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Old 05-26-2014, 15:06   #6 (permalink)
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Originally Posted by Dzirt View Post
As already wolfgang1502 told - check your pc, seems as virus or something else.
yup i scan using avast find some virus like themida virus.crying....... btw thank you for your fast response. and best team quick replay.best team is the best
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Old 03-08-2016, 07:20   #7 (permalink)
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infinity box exe not open
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Old 03-08-2016, 08:00   #8 (permalink)
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Quote:
Originally Posted by msalim12 View Post
infinity box exe not open
Should it open?
Connect Dongle. Install drivers.
Run then.
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Old 03-08-2016, 12:36   #9 (permalink)
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Quote:
Originally Posted by msalim12 View Post
infinity box exe not open
My Dear Friend,

What is your Infinity S/N ?
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Old 06-22-2016, 07:54   #10 (permalink)
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infinity bb5 is not open in my pc and laptop

i allready format and install new window but same exe not open
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Old 06-22-2016, 09:39   #11 (permalink)
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Quote:
Originally Posted by MDAKHAN View Post
i allready format and install new window but same exe not open
Do you see any error message ?
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Old 11-13-2016, 11:22   #12 (permalink)
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nokia 308 flash problem

enter a new name or close the file that's open in another program plz solve my problem thnxx
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Old 11-13-2016, 19:49   #13 (permalink)
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Originally Posted by bdshahen View Post
enter a new name or close the file that's open in another program plz solve my problem thnxx
Dear Sir,

Where do you see this message ?
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Old 11-14-2016, 10:44   #14 (permalink)
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Old 12-06-2016, 11:34   #15 (permalink)
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Originally Posted by bdshahen View Post
did you solve this problem ???
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