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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 11-07-2016, 12:14   #1 (permalink)
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help me sir nokia asha shows phone restricted


phone restricted .......i need help

Reading Phone Info....
Connected phone - Nokia 308
Software ver : V 08.13 21-05-13 RM-838 (c) Nokia
IMEI 1 : 12345610654321?
IMEI 2 : 12345610654321?
XappVer : 000008B6
PPM : V 08.13 21-05-13 RM-838 (c) Nokia EA1
CNT : Content: ea1_059N7X1 V 08.13 21-05-13 RM-838 (c) Nokia
Product SN : 0
Product code :
Long Prod.SN : 0
Hardware info=======
HWID :
Battery: 4104 mV
CMT BT: 0101-0.1.7
LCDVer: TPO
Lock info ===========
IMEI : 12345610654321?
IMEI spNet : 1A 32 54 16 60 45 23 01
IMEI svNet : 13 32 54 16 60 45 23 11 F1

Unable to read Lock table...
Error collect lock info, try again

IMEI DAMAGED!!! CRT308 save skipped...

SDD key status : Damaged!!!!!
CMLA Key status : Not Present
SimLock status : Ok
Security status : Ok
User Code : 12345
MMC pwd : no any record found
UserDataExLevel : Full [PhoneBook, Calendar, PWD, SMS, Gallery]

Done!
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Old 11-07-2016, 12:18   #2 (permalink)
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Old 11-07-2016, 12:18   #3 (permalink)
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Old 11-07-2016, 12:18   #4 (permalink)
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Old 11-07-2016, 12:21   #5 (permalink)
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Probably it not RM-838.
Or it just a dead brick. No way.
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