help with my login pass details. - GSM-Forum

malacatonche2 · 08-17-2016, 22:23

Hi,
Okey,, i lost my login and password details from my infinity best, i want use it, with sl3- 20 digits, so i need.

here i will post the details of my dongle.

----
------------------------------------------------
DongleManager [Infinity-Box] v1.64 [15/08/2016 06:22:22 p.m.]
PC HWID: 90D49C7D9126D8248FD3CF42254FE88F
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: USB Smart Card Reader 0
HWID: 000375B500001942
Box/Dongle Serial No (S/N): 0B1F75B5
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0030 v.0223
=> Activations:
- 03: [BEST] v.0122
=> Online Service Account: Infinity-Box - Online Service
- Username: 030B1F75B5
- Password: ..............
--------------------------------------------

about this topic, i wrote an mail to suport and i wrote to private message several times, so the only answere that i recive is that i have to post here..

so please help me.

br.
malacatonche2

YellowBoss · 08-18-2016, 08:39

Hi,

We do not provide support via PM.

It was really "smart" action to post your username + password here.
To protect your account your password was set to random value.

To Reset Password click here - http://www.infinity-box.com/support/?r=17
In case of problem see step-by-step instruction - http://www.infinity-box.com/support/?r=16&help=1

Result ?

malacatonche2 · 08-18-2016, 13:32

yes i know that is very "smart",, i wrote via e-mail and your team, tell me that i have to post here,, how can i post here something hidding the details???

then i write to PM, and u say me tha i have to post here, in forum,, so,,
then i did all that u say me that i have to do. .....

now tell me how can i change the e-mail adress as i can see, my dongle is registerd to the e-mail of one old employer. so i can´t get my new ramdon pass.

br.
malacatonche2

malacatonche2 · 08-18-2016, 14:29

for make more easy for me, sent to PM the temporary password.
thanks.

**InfinitySupport** · 08-18-2016, 16:08

If you don't care about your account security it's your problem but we do not make this kind of "smart" things.

- Download CardID software - Index of pub/
- Run CardID.exe
- Select Card-Reader
- Click to "Read" button

Send text and explanation (link to this thread is enough) via e-mail to ios [at] infinity-box.com

08-17-2016, 22:23	#1 (permalink)
malacatonche2 Insane Poster Join Date: Mar 2014 Posts: 95 Member: 2153193 Status: Offline Thanks Meter: 11	help with my login pass details. Hi, Okey,, i lost my login and password details from my infinity best, i want use it, with sl3- 20 digits, so i need. here i will post the details of my dongle. ---- ------------------------------------------------ DongleManager [Infinity-Box] v1.64 [15/08/2016 06:22:22 p.m.] PC HWID: 90D49C7D9126D8248FD3CF42254FE88F Box/Dongle searching... Box/Dongle found: [BEST] Card-Reader: USB Smart Card Reader 0 HWID: 000375B500001942 Box/Dongle Serial No (S/N): 0B1F75B5 Firmware version: 0122.02 "UK edition" status: Off Last launched Application: 0030 v.0223 => Activations: - 03: [BEST] v.0122 => Online Service Account: Infinity-Box - Online Service - Username: 030B1F75B5 - Password: .............. -------------------------------------------- about this topic, i wrote an mail to suport and i wrote to private message several times, so the only answere that i recive is that i have to post here.. so please help me. br. malacatonche2 Last edited by YellowBoss; 08-18-2016 at 08:36. Reason: password removed

08-18-2016, 08:39	#2 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,458 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hi, We do not provide support via PM. It was really "smart" action to post your username + password here. To protect your account your password was set to random value. To Reset Password click here - http://www.infinity-box.com/support/?r=17 In case of problem see step-by-step instruction - http://www.infinity-box.com/support/?r=16&help=1 Result ?

08-18-2016, 13:32	#3 (permalink)
malacatonche2 Insane Poster Join Date: Mar 2014 Posts: 95 Member: 2153193 Status: Offline Thanks Meter: 11	yes i know that is very "smart",, i wrote via e-mail and your team, tell me that i have to post here,, how can i post here something hidding the details??? then i write to PM, and u say me tha i have to post here, in forum,, so,, then i did all that u say me that i have to do. ..... now tell me how can i change the e-mail adress as i can see, my dongle is registerd to the e-mail of one old employer. so i can´t get my new ramdon pass. br. malacatonche2

08-18-2016, 14:29	#4 (permalink)
malacatonche2 Insane Poster Join Date: Mar 2014 Posts: 95 Member: 2153193 Status: Offline Thanks Meter: 11	for make more easy for me, sent to PM the temporary password. thanks.

08-18-2016, 16:08	#5 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	If you don't care about your account security it's your problem but we do not make this kind of "smart" things. - Download CardID software - Index of pub/ - Run CardID.exe - Select Card-Reader - Click to "Read" button Send text and explanation (link to this thread is enough) via e-mail to ios [at] infinity-box.com