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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 10-10-2015, 22:00   #1 (permalink)
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help please install bb5 best dongle


I got one, I have installed on my computer, but when I restart the computer, it does not work, I've tried all the ways the possibilities but I can not fix this problem.

windows 7 32bit

help please
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Old 10-11-2015, 00:12   #2 (permalink)
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Quote:
Originally Posted by elirotnmr01 View Post
I got one, I have installed on my computer, but when I restart the computer, it does not work, I've tried all the ways the possibilities but I can not fix this problem.

windows 7 32bit

help please
Hello,

What does "it does not work" means ?
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Old 10-12-2015, 03:48   #3 (permalink)
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Drivers are problems, and the software does not open, I get an error "dongle not connected" When I was doing the driver update computer turns on and off all the time, in windows 8 that does not happen, but I need it to work on my computer, thanks for the help ..
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Old 10-12-2015, 13:41   #4 (permalink)
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Uninstall Card-reader device in Device manager
Reboot PC
Connect Dongle to PC
Windows should install drivers automatically

Result ?
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Old 10-14-2015, 01:58   #5 (permalink)
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I get this, after windows instaled driver..
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Old 10-14-2015, 01:58   #6 (permalink)
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https://mega.nz/#!DhBARRiZ
key: !hXABNXZhM9dOs-7rdvOPC_yoJy8QjnbndFUpxev5I68
:-(

Last edited by elirotnmr01; 10-14-2015 at 02:06.
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