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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 06-17-2013, 18:38   #1 (permalink)
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How to cancel job?


357376049880001

Cannot see current job nor jobs calculated in the past. Also, credits showing as zero
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Old 06-18-2013, 10:06   #2 (permalink)
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Check in online services.
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Old 06-20-2013, 10:31   #3 (permalink)
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Quote:
Originally Posted by silhouette View Post
357376049880001

Cannot see current job nor jobs calculated in the past. Also, credits showing as zero
Hello,

If you want to cancel job you must login to your Online Service Account and you will see all your jobs.
Note: Job can not be canceled if it's already in EXECUTING state.
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Old 06-20-2013, 16:48   #4 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

If you want to cancel job you must login to your Online Service Account and you will see all your jobs.
Note: Job can not be canceled if it's already in EXECUTING state.
I cannot see previous history and balance shows as 0
Login: 030E1D667D
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Old 06-21-2013, 14:47   #5 (permalink)
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Quote:
Originally Posted by silhouette View Post
I cannot see previous history and balance shows as 0
Login: 030E1D667D
You are wrong. As I can see your account have positive balance.
If you have problems contact to [email protected], but I suggest you to login to your account and check it well.
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