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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 02-12-2016, 11:39   #106 (permalink)
Freak Poster
 
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yes i removed debugger from my pc
now just send me the activation instruction on this gmail account.
[email protected]
i donot remember my last registered e-mail address.
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Old 02-13-2016, 01:02   #107 (permalink)
Product Supporter
 
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Quote:
Originally Posted by arsikhanarsi View Post
yes i removed debugger from my pc
now just send me the activation instruction on this gmail account.
[email protected]
i donot remember my last registered e-mail address.
ok, good.
Mr. YellowBoss told me he have sent an instruction to your last e-mail from list mentioned here
Please check your registration e-mail from that list.
We must send mails only to legal users thats why we use only e-mails from registartion databse.
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Old 02-13-2016, 07:10   #108 (permalink)
Freak Poster
 
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i think the above email is already in your database..
so kindly sent me the instruction on this email adress.
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Old 02-13-2016, 08:22   #109 (permalink)
Freak Poster
 
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check it out.
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Old 02-13-2016, 08:34   #110 (permalink)
Freak Poster
 
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the above email is already mention in it.
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Old 02-13-2016, 09:00   #111 (permalink)
Freak Poster
 
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please reply me.
my work is stopped from 3 days.
please solve my problem.
kindly send reactivation instruction on this email.
[email protected]
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Old 02-13-2016, 10:04   #112 (permalink)
Major Poster
 
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please help my InfinityBox BEST erro dongle is blocked

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 2/13/2016 3:56:45 PM ----------
DongleManager [Infinity-Box] v1.60 [2/13/2016 3:56:45 PM]
PC HWID: 470E985BFF015FCC82397D2EF2933016
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0002A46020281292
Type: [BEST] S/N: 946DA460 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]
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Old 02-13-2016, 10:13   #113 (permalink)
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Quote:
Originally Posted by farhanrofiq View Post
please help my InfinityBox BEST erro dongle is blocked

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 2/13/2016 3:56:45 PM ----------
DongleManager [Infinity-Box] v1.60 [2/13/2016 3:56:45 PM]
PC HWID: 470E985BFF015FCC82397D2EF2933016
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0002A46020281292
Type: [BEST] S/N: 946DA460 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]
Hello,
Read here and send e-mail- http://forum.gsmhosting.com/vbb/11325495-post1.html

Br.
Infinity Box Support Team.
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Old 02-13-2016, 16:29   #114 (permalink)
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Quote:
Originally Posted by arsikhanarsi View Post
the above email is already mention in it.
I can not teach YellowBoss where to send e-mails.
he told me he have sent e-mail via AUTOMATED SYSTEM.
And that system use LATEST registered e-mail.
So please just check your mailbox. Is it hard ?
Why do you ask us to send mails to unknown address ?
You have registerd address and you should get instruction to that address.

Why dont you just check your registered mailbox ?
Are you legal dongle owner ?
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Old 02-14-2016, 06:55   #115 (permalink)
Freak Poster
 
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Quote:
Originally Posted by InfinityHelp View Post
I can not teach YellowBoss where to send e-mails.
he told me he have sent e-mail via AUTOMATED SYSTEM.
And that system use LATEST registered e-mail.
So please just check your mailbox. Is it hard ?
Why do you ask us to send mails to unknown address ?
You have registerd address and you should get instruction to that address.

Why dont you just check your registered mailbox ?
Are you legal dongle owner ?
brother listen to me...i only use these three email addreses.
[email protected]
[email protected]
[email protected]
only these 3 addresses are valid all others addresses are invalid and these three are already registered in yours database and i check these three emails and no email is sent by yours team on these three gamail accounts.
and i am legal user of the dongle..
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Old 02-14-2016, 06:57   #116 (permalink)
Freak Poster
 
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so i humble request to you kindly solve my problem
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Old 02-14-2016, 11:34   #117 (permalink)
Product Supporter
 
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Quote:
Originally Posted by arsikhanarsi View Post
brother listen to me...i only use these three email addreses.
[email protected]
[email protected]
[email protected]
only these 3 addresses are valid all others addresses are invalid and these three are already registered in yours database and i check these three emails and no email is sent by yours team on these three gamail accounts.
and i am legal user of the dongle..
Quote:
Originally Posted by arsikhanarsi View Post
....
i donot remember my last registered e-mail address.
you can see it in list below - [email protected]

I will inform manager about your situation.
could you please explain how it ws heppened that your account was registered with all that e-mail adresses ?

Let me repeat once again-our system use last address for e-mails so if you are not an owher of last e-mail it may take some time to update our system.
I am not sure now you are legal dongle owner, many other people pretend to own such account. waiting for explanation regarding this issue.
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Old 02-15-2016, 11:52   #118 (permalink)
Freak Poster
 
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yes i input all these emails accounts at the time when i reinstall dongle but i don't know about that only valid email addresses are allowed.And i write any thing with the extension @gmail.com and the dongle got active and i use it.
so is there any fault of mine or your server because they recognaize all kinds of email addresses if the email is valid or invalid.
http://forum.gsmhosting.com/vbb/11613971-post99.html
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Old 02-15-2016, 11:53   #119 (permalink)
Freak Poster
 
Join Date: Jan 2015
Location: manshera,Pakistan
Posts: 231
Member: 2330556
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Thanks Meter: 79
and kindly reply quickly...
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Old 02-15-2016, 12:24   #120 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
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Thanks Meter: 19,531
you can contact now to [email protected] with information about your problem and with request to update your registration e-mail address. but be noted security check may takes some time
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