how recover password support bb5 - GSM-Forum

haroon008 · 03-07-2014, 11:51

best bb5 support pasword id password problame
how to recover password

Password Reset Request result

You have entered wrong Login (--------) and/or e-mail ([email protected])

**InfinitySupport** · 03-08-2014, 00:24

Hello,

Your Login should start with 0134.....

haroon008 · 03-08-2014, 08:09

Quote:

Originally Posted by InfinitySupport

Hello,

Your Login should start with 0134.....

thanks infinity team quickly reply

Login: 034DF

**InfinitySupport** · 03-09-2014, 22:54

Quote:

Originally Posted by haroon008

thanks infinity team quickly reply

Login: 034DF

This means your Login is: 034Dxxxxxx

Please, use "Lost Password" link: https://user.infinity-best.com/setti...ry_request.php

Here is a picture: http://www.infinity-box.com/download...stPassword.png

Instruction:
1. Go here: https://user.infinity-best.com/setti...ry_request.php
2. Enter your Login
3. Enter your e-mail address
4. Click to "Reset Password" button
5. Check your mailbox, you will see an e-mail with special link
6. Click to link
7. You will get Temporary Password
8. Go here: https://user.infinity-best.com
9. Enter your Login
10. Enter your Temporary Password
11. Now you are logged in, but you must set your own new password
12. Enter your Temporary Password
13. Enter your New Own Password
14. Enter your New Own Password again
15. Click to "Ok"
Process completed

If you will have any problem - tell me at what STEP you have a problem exactly !

haroon008 · 03-10-2014, 13:23

Quote:

Originally Posted by InfinitySupport

This means your Login is: 034Dxxxxxx

Please, use "Lost Password" link: https://user.infinity-best.com/setti...ry_request.php

Here is a picture: http://www.infinity-box.com/download...stPassword.png

Instruction:
1. Go here: https://user.infinity-best.com/setti...ry_request.php
2. Enter your Login
3. Enter your e-mail address
4. Click to "Reset Password" button
5. Check your mailbox, you will see an e-mail with special link
6. Click to link
7. You will get Temporary Password
8. Go here: https://user.infinity-best.com
9. Enter your Login
10. Enter your Temporary Password
11. Now you are logged in, but you must set your own new password
12. Enter your Temporary Password
13. Enter your New Own Password
14. Enter your New Own Password again
15. Click to "Ok"
Process completed

If you will have any problem - tell me at what STEP you have a problem exactly !

lost password
after
You have entered wrong Login (--------) and/or e-mail ([email protected])

03-07-2014, 11:51	#1 (permalink)
haroon008 Freak Poster Join Date: Nov 2013 Posts: 453 Member: 2062801 Status: Offline Thanks Meter: 41	how recover password support bb5 best bb5 support pasword id password problame how to recover password Password Reset Request result You have entered wrong Login (--------) and/or e-mail ([email protected])

03-08-2014, 00:24	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, Your Login should start with 0134.....