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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 03-22-2017, 19:22   #1 (permalink)
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How to write xxxxxxx.pm backup file


I made a backup 35826004xxxxxxxx.pm
I made reset counter with a tool
after phone goes to contact service mode
how to write back the 35826004xxxxxxxx.pm file or get away from contact service?
nokia asha 201
Thanks
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Old 03-23-2017, 08:35   #2 (permalink)
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By "Write PM" button. Select write mode and write.
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Old 03-23-2017, 09:36   #3 (permalink)
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File is not a flash file
Its a backup from phone and in this format 355186059032019_22-03-2017_05.30.47.pm
How to write back to phone?
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Old 03-23-2017, 10:30   #4 (permalink)
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What is your BEST dongle SN?
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Old 03-23-2017, 13:32   #5 (permalink)
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Quote:
Originally Posted by JayDi View Post
What is your BEST dongle SN?
Hello, used this tool to backup and reset counter but cannot use it to write back
I am a user of your tool. please help.
Phone now in contact service mode
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Old 03-23-2017, 13:41   #6 (permalink)
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There is BEST support section.
BEST. If you have it - you can easily fix CS after such issue, write PM and etc.
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Old 03-23-2017, 13:53   #7 (permalink)
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Quote:
Originally Posted by JayDi View Post
There is BEST support section.
BEST. If you have it - you can easily fix CS after such issue, write PM and etc.
Yes, I have BEST. How do I deal with 'contact service' issue?
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Old 03-23-2017, 14:00   #8 (permalink)
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There is named by same name buttons in repair tab.
And PM tool in service tab.
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Old 03-23-2017, 14:21   #9 (permalink)
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Can I write or repair via usb in dead mode?
Tool cannot detect phone in 'contact service' mode
FBUS also not working
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Old 03-23-2017, 14:30   #10 (permalink)
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No way to write via usb in dead mode?
Tool cannot detect phone in 'contact service' mode
FBUS also not working
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Old 03-23-2017, 14:59   #11 (permalink)
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Seems as you have no idea at all how Nokia devices can be and should be serviced.
Force device to local mode first by READ RPL button with Xgold ticked.
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Old 03-23-2017, 15:28   #12 (permalink)
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Thanks. contact service mode fixed but problem with unlocking

Using F-bus count...
Sending code 514855587938082 Level : 1 to SimLock Server...
Simlock Server Answer: Phone already unlocked!
Done!


Reading Phone Info....
Connected phone - Nokia 201
Software ver : V 11.56 26-03-12 RM-799 (c) Nokia
IMEI : 355186059032019
XappVer : 000008D4
PPM : V 11.56 26-03-12 RM-799 (c) Nokia C1
CNT : Content: tesco GB SL v2 V 11.56 26-03-12 RM-799 (c) Nokia
Product SN : E01375DAH
Product code : 059N6K9
Base Prd.code: 059P8Q0
Module code : 0205325
Long Prod.SN : 0
Hardware info=======
HWID : 1202
Battery: 3798 mV
CMT BT: 19e2-47026
LCDVer: TPO
Lock info ===========
IMEI : 355186059032019
IMEI spNet : 3A 55 81 06 95 30 02 01
IMEI svNet : 33 55 81 06 95 30 02 01 F4

Sl Conf : 234-00-00300000000
Sl Prof : 800000000003000-B
Sl Aux : 000B0000
Hw Sig : 59E15A15D910A9D9
Country : United Kingdom
Operator : Unknown

Lock info:
Block 1
L1:Open; L2:Close;

Error collect lock info, try again
CRT308 Backup Created

CMLA Key status : Ok
SimLock status : Ok
Security status : Ok
PA_SimLock Version :
PA_SL3 phone , SP_CODE_LEN : 15

User Code : 12345
MMC pwd : no any record found
UserDataExLevel : Full [PhoneBook, Calendar, PWD, SMS, Gallery]

Done!


Writing same firmware with Product code : 059N6K9 will fix 'unknown operator'?
or whaat should I do?

Last edited by busfield; 03-23-2017 at 15:33.
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Old 03-23-2017, 15:58   #13 (permalink)
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You send level 1 code. Sure it unlock first block.
Send level 7.
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Old 03-23-2017, 16:12   #14 (permalink)
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Using F-bus count...
Sending code 514855587938082 Level : 7 to SimLock Server...
Simlock Server Answer: Bad Code...
Done!

Using F-bus count...
Sending code 514855587938082 Level : 2 to SimLock Server...
Simlock Server Answer: Bad Code...
Done!
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Old 03-23-2017, 16:14   #15 (permalink)
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Now ask your supplier send rest codes for 2 or 7 level.
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