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Old 10-05-2015, 07:34   #1 (permalink)
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infinity Best Dongle error.

Box/Dongle type selected: [BEST]
---------- Process started: 10/5/2015 12:01:16 PM ----------
DongleManager [Infinity-Box] v1.58 [10/5/2015 12:01:16 PM]
PC HWID: 97DAF430E37D4378ECFA1108E98536F1
Card-Reader: FT SCR2000 0
HWID: 01097E8024881292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.


1) i tried to activate Chinese Miracle-2 (Test Version) software activation for Infinity.
2) then i tried to update dongle
3) i got stuck dongle manager
4) then i tried again update

i got this error,

[0392637E80]
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Old 10-05-2015, 09:46   #2 (permalink)
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- Update your Card-Reader Drivers:

Drivers - http://server1.infinity-box.com/down...Fetian_FT2K.7z
Instruction - http://server1.infinity-box.com/down...er_drivers.pdf

Also you can insert Smart-Card into another Card-Reader.




Update Dongle again ONLY ONE TIME !!!
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Old 10-06-2015, 02:56   #3 (permalink)
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Again Error

Box/Dongle type selected: [BEST]
---------- Process started: 10/6/2015 7:25:47 AM ----------
DongleManager [Infinity-Box] v1.58 [10/6/2015 7:25:47 AM]
PC HWID: 2057BC0CA370A6EAAC7B1F5EC27AE35E
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00048F7203EF1292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
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Old 10-06-2015, 04:53   #4 (permalink)
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detailed info about my problum.

https://www.youtube.com/watch?v=s2RAGnowxgA
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Old 10-06-2015, 21:51   #5 (permalink)
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Quote:
Originally Posted by ahsan.mt View Post
Again Error

Box/Dongle type selected: [BEST]
---------- Process started: 10/6/2015 7:25:47 AM ----------
DongleManager [Infinity-Box] v1.58 [10/6/2015 7:25:47 AM]
PC HWID: 2057BC0CA370A6EAAC7B1F5EC27AE35E
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00048F7203EF1292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
Its not [BEST] Smart-Card !
Disconnect all Dongles.
Connect to PC only BEST Dongle and try again.
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Old 12-12-2015, 13:34   #6 (permalink)
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i have same problem please help me
Box/Dongle type selected: [BEST]
---------- Process started: 12-Dec-15 2:21:53 PM ----------
DongleManager [Infinity-Box] v1.60 [12-Dec-15 2:21:53 PM]
PC HWID: 02ABAACA5E145DABDF856F8632D27893
Card-Reader: DITS CCID Smart Card Reader 0
HWID: 0104AA7908B51292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
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Old 12-12-2015, 19:45   #7 (permalink)
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Quote:
Originally Posted by wissammic View Post
Box/Dongle type selected: [BEST]
---------- Process started: 12-Dec-15 2:21:53 PM ----------
DongleManager [Infinity-Box] v1.60 [12-Dec-15 2:21:53 PM]
PC HWID: 02ABAACA5E145DABDF856F8632D27893
Card-Reader: DITS CCID Smart Card Reader 0
HWID: 0104AA7908B51292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
Why do you want to update your Dongle ?
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Old 12-15-2015, 13:18   #8 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Why do you want to update your Dongle ?
problem dongle is not found after update for active Chinese Miracle-2 (Test Version): MTK/MediaTek
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Old 12-15-2015, 14:35   #9 (permalink)
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Quote:
Originally Posted by wissammic View Post
problem dongle is not found after update for active Chinese Miracle-2 (Test Version): MTK/MediaTek
1. Your Dongle do not have CM2 activation

2. DITS card-reader gives a lot of problms with Dongle update

3. I am sad to see that you have trid to repeat this operation many times instead of send an e-mail.
You can contact us in 3 days.

Code:
- Server lock account automatically for a 3 days after 3 usless tries (attacks)
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Old 06-05-2017, 08:31   #10 (permalink)
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== DongleManager [Infinity] v1.70 [05-06-2017 12:58:29] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001DAD600001942
=== Process started: 05-06-2017 12:58:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 06-05-2017, 09:50   #11 (permalink)
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Quote:
Originally Posted by koushalvikas View Post
== DongleManager [Infinity] v1.70 [05-06-2017 12:58:29] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001DAD600001942
=== Process started: 05-06-2017 12:58:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Already answered in other thread or via e-mail
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Old 06-03-2020, 17:46   #12 (permalink)
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I got this problem, was upgrading my best dongle test Chinese miracle-2(Test Version)

"=== DongleManager [Infinity] v1.80 [6/3/2020 19:38:41] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 00079E6520281292
=== Process started: 6/3/2020 19:38:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected."
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Old 06-04-2020, 11:13   #13 (permalink)
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Quote:
Originally Posted by rapho View Post
I got this problem, was upgrading my best dongle test Chinese miracle-2(Test Version)

"=== DongleManager [Infinity] v1.80 [6/3/2020 19:38:41] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 00079E6520281292
=== Process started: 6/3/2020 19:38:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected."
Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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