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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 08-13-2018, 09:22   #1 (permalink)
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Infinity best not open get error


Infinity best not open get error
warning: dongle misconfigration

already try uninstall and install
also try with different versions and onether computer


also try to update firmware cant update or read dongle details sn number etc


but cant do it
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Old 08-13-2018, 09:46   #2 (permalink)
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Problem: Dongle misconfiguration
Reason: It may be a result of software (or drivers) conflicts or something like that.
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Old 08-13-2018, 16:14   #3 (permalink)
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Quote:
Originally Posted by ETECHPANG View Post
Infinity best not open get error
warning: dongle misconfigration

already try uninstall and install
also try with different versions and onether computer


also try to update firmware cant update or read dongle details sn number etc


but cant do it
What is the problem exactly, is it "misconfiruration" or "cant read dongle details sn number" ?
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Old 10-22-2018, 06:27   #4 (permalink)
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Originally Posted by YellowBoss View Post
What is the problem exactly, is it "misconfiruration" or "cant read dongle details sn number" ?
when run best software its says dongle mis configration

then try to update or read serial number, it cant
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Old 10-29-2018, 12:43   #5 (permalink)
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plz post screen shor what is error
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