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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 08-13-2016, 05:24   #1 (permalink)
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infinity best problem


infinity best problem

after clicked on flash button
best exe not working just gone :P

please Supporter
http://www.youtube.com/watch?v=gw1cxDOkTqE
https://*********/gw1cxDOkTqE
https://www.youtube.com/watch?v=gw1cxDOkTqE
Solve This
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Old 08-13-2016, 09:38   #2 (permalink)
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Dear Sir,

Could you please explain a problem without video ?
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Old 08-13-2016, 11:57   #3 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Dear Sir,

Could you please explain a problem without video ?
exe not working
but problem solved after uninstalling one of server based software(wich have virtual port )
and restoring system
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Old 08-13-2016, 12:22   #4 (permalink)
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my bst

my bst have abroblem wich
acces violation at adress 000
plz help me
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Old 08-14-2016, 14:02   #5 (permalink)
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Quote:
Originally Posted by khalidalwahi View Post
my bst have abroblem wich
acces violation at adress 000
plz help me
Download and install Microsoft .NET Framework 3.5 - Download Microsoft .NET Framework 3.5 from Official Microsoft Download Center
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Old 08-14-2016, 14:46   #6 (permalink)
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SIR
iam download netframe3.5
but the proplem stil
when connect phone and try to read info
error message say
Accses violation at adress 00487078 in module best exe .read of adress 000000e
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Old 08-14-2016, 14:57   #7 (permalink)
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Quote:
Originally Posted by khalidalwahi View Post
SIR
iam download netframe3.5
but the proplem stil
when connect phone and try to read info
error message say
Accses violation at adress 00487078 in module best exe .read of adress 000000e
Copy/paste here text from log window.
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Old 08-14-2016, 15:16   #8 (permalink)
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sir

i have a print screen from my pc when the proplem happen
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Old 08-14-2016, 15:33   #9 (permalink)
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sorry sir
iam dont knwo how to upload photo here
what can i do
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Old 08-14-2016, 16:39   #10 (permalink)
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Quote:
Originally Posted by khalidalwahi View Post
i have a print screen from my pc when the proplem happen
Please do not attach pictures !

Please Copy/paste here text from log window.
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Old 08-14-2016, 17:28   #11 (permalink)
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what do you mean log window
sorry sir iam cant understand
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Old 08-14-2016, 19:46   #12 (permalink)
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Quote:
Originally Posted by khalidalwahi View Post
what do you mean log window
sorry sir iam cant understand
Software write text to big black window. You can copy/paste text from that window.
Also you can see all software messages into .log files (files stored in folder with software)
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Old 08-15-2016, 13:19   #13 (permalink)
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Dear sir
i must do 10 post
to could copy and past
please wait for me
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Old 08-15-2016, 13:38   #14 (permalink)
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and that is my ten post
in love infinty best
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Old 08-15-2016, 13:45   #15 (permalink)
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card found: S/N 0FC9:0122
registered to: alaadahy

Connect phone on selected interface...

card found: S/N 0FC9:0122
registered to: alaadahy

Connect phone on selected interface...

Reading Phone Info....
Connected phone - Error
Software ver : Error
IMEI : Error
XappVer : 000007EE
Ape Ver : Error
APE Var : Error
APE ADSP: Error
DSP Ver : Error
APE Test: Error
PPM : Error
CNT : Error
Product SN : Error
Product code : Error
Base Prd.code: Error
Module code : Error
Long Prod.SN : Error
Hardware info=======
HWID : Error
Retu : Error
Tahvo : Error
Batery: 0 mV
CMT BT: Error
APE BT: Error
APE HW: Error
LCDVer: Error
Lock info ===========
IMEI : Error
IMEI spNet :
IMEI svNet :

Unable to read Lock table...
Error, when try do backup CRT308

SDD key status : Error Read Info
CMLA Key status : Not Present
SimLock status : Damaged!!!!!
Security status : Damaged!!!!!
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