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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 12-29-2018, 22:23   #601 (permalink)
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Quote:
Originally Posted by seaa View Post
for 2h i dident get liccence file email
plz help me
check your mailbox SPAM/JUNK folder.
result ?
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Old 01-08-2019, 12:54   #602 (permalink)
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help....

I haven't received an email reply for several hours now

I check that in spam or junk there is still no

[email protected]
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Old 01-08-2019, 17:46   #603 (permalink)
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Quote:
Originally Posted by lages_79 View Post
help....

I haven't received an email reply for several hours now

I check that in spam or junk there is still no

[email protected]
Disable your PC Antivirus/Firewall or give enough access for BEST.exe !

- Close [BEST] software
- Install [BEST] software version 2.29 or higher !
- Go to c:/InfinityBox/BEST folder
- Delete License_best_xxxxxxxx.ask file
- Delete License_best_xxxxxxxx.dat file
- Run [BEST] software
- Enter your GOOD WORKING e-mail address and you will get new licence file via e-mail
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Old 01-14-2019, 12:14   #604 (permalink)
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i am unable to activate infinity bst

my bst is not activating ..as i have a given a valid mail id ..i have disabled my antivirus ..i have installed 2.29 setup also ..i am not been able to get any licence file in my mail ..i have seen my spam folder also ..

My id is [email protected]

Serial id is 8F1d3586
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Old 01-14-2019, 12:36   #605 (permalink)
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Quote:
Originally Posted by ravidivyasethi View Post
my bst is not activating ..as i have a given a valid mail id ..i have disabled my antivirus ..i have installed 2.29 setup also ..i am not been able to get any licence file in my mail ..i have seen my spam folder also ..

My id is [email protected]

Serial id is 8F1d3586
- Run DongleManager
- Read Box/Dongle serial number (S/N)

DongleManager - https://www.infinity-box.com/support/?r=5

DO NOT send screenshot/video but copy/paste text from software window !
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Old 01-14-2019, 13:00   #606 (permalink)
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please see this

Box/Dongle found: [BEST]
Serial No (S/N): 8F1D35B6
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 03: [BEST] v.0122



see this
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Old 01-14-2019, 13:25   #607 (permalink)
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Quote:
Originally Posted by ravidivyasethi View Post
Box/Dongle found: [BEST]
Serial No (S/N): 8F1D35B6
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 03: [BEST] v.0122



see this
e-mail was sent to you by server 10 minutes ago.
before that time you did not ask server to send licence !
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Old 01-14-2019, 14:33   #608 (permalink)
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no mail reply

dear sir no mail or msg have been sent by your team ...
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Old 01-14-2019, 21:45   #609 (permalink)
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Quote:
Originally Posted by ravidivyasethi View Post
dear sir no mail or msg have been sent by your team ...
dear sir as I told earlier e-mail has been sent you must check your mailbox
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