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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 11-19-2018, 15:14   #1 (permalink)
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registration problems with new laptop


HI
recently my laptop died, I am trying to move my unlocking tools to my new laptop. I have downloaded Best, and can read hash files etc from BB5/sl3 phones ok. When I click "get user info" I get:


Card found: S/N : CB9B**** , v0136
Registered to: stevefilby

Connect phone on selected interface...


Card serial: CB9B****
Card type: BEST Dongle
Card password: RAJS****

Link to my account: http://user.infinity-box.com
Login: 03CB9B****

Connecting to server...

Error with message : HTTP/1.1 500 Access denied `03CB9B****` Auth


From memory I think this is caused because I changed the password on my I.O.S. account. I think I now need to change the password associated with my dongle? I half remember changing a configuration file on my old laptop? Unfortunately my notes were lost with the old laptops demise!
Can any one help please?
Thank you

Steve
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Old 11-19-2018, 15:24   #2 (permalink)
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Hello,

Please update [BEST] configuration file with your IOS Username/Password.
You should use the same user/pass you are using for web account login.
Instruction - https://www.infinity-box.com/support/?r=20&a=47
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Old 11-19-2018, 16:32   #3 (permalink)
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Thank you for your quick reply. All done now.
I have an old C3 for unlock. I have tried clicking unlock, here is my log:




Card found: S/N : CB9B**** , v0136
Registered to: stevefilby

Connect phone on selected interface...

Phone found!
Series 40 Device detected!
read info... - Ok

Upload Job procedure started...

Phone Imei: 35169805488****
Checking locks...
Conf key : 8000000000000000
Provider key : 2343000000000000
Country : United Kingdom
Operator : T-Mobile UK
Counters : Key 0 [3] , Fbus 0 [10]
Blocks : 1

LOCK STATUS :
=============================
BLK : 1
Lock1:Close
=============================
LOCKS : Closed
=============================
PA_SL3 (15 digit) phone detected...

- > Power Off phone, dissconnect it and connect

Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
ASIC ID: 000000030000022600010007400C192103022107
CPU ID : RAPU v21 , Features : Dead-Test , USBRPL , FullUSB
PUBLIC ID: 883800C0FFFB3C40AFCC10881E561CB494A55636
ROOT KEY HASH: 8E309B54DA1ADDE27C2A035D63AACACD
Fetching data, wait...

- > Reinsert cable and battery, press powerOn button again
- > For X7, E7 - just waiting, near 1 minute
- > When BEST start Search Phone - Press PowerOn if needed

Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID: 000000030000022600010007400C192103022107
CPU ID : RAPU v21 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID: 00001051
EM1 ID: 00001060
PUBLIC ID: 883800C0FFFB3C40AFCC10881E561CB494A55636
ASIC MODE ID: 00
ROOT KEY HASH: 8E309B54DA1ADDE27C2A035D63AACACD
ROM ID: B679DD8C8F87D601
Use RAPUv21_2nd.fg , Rev : 3.0 Ver : 12.14.0
Processing RAWLOADER...
FLIC : 004000EC
Req : XSR 1.6
Use RAPUv21_XSR17_alg.fg , Rev : 3.0 Ver : 12.14.0
Processing PASUBTOC ...
Processing ALG ...
Boot Done!
TIME : Boot time : 00:00:03
Reopening the connection...
Waiting for response: 30
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : 6F6CDB1D5FE1E3B4B66C4581E4B2A013F299F228
ADL: Close_Session
Content: 000300000000020000000200000000
ADL: Reboot

Wait, reconneting...

rap= 883800C0FFFB3C40AFCC10881E561CB494A55636
hash= 8E309B54DA1ADDE27C2A035D63AACACD
key= 1F3B70B0E7C49ECA93E20F6D9FB8C803DB4E2873

Key file updated...

Check RSA started...
Check RSA skiped, unknown hash or keys...
Error with message : HTTP/1.1 500 Service is offline 2
Done!

Is your server offline?
Is this temporary?
Is there another way I can get the hash file srviced?
I have tried uploading through the IOS job uploader but I think that is same server?


again, thank you for your help
Steve
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Old 11-20-2018, 18:30   #4 (permalink)
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SL3 unlock service is currently offline, hope to get it back in a short time.
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