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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 04-19-2016, 11:48   #61 (permalink)
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Hi I have big problem. I want to use CM2 software.
I bought Infinity BEST dongle from stupid GsmServer website which I thought would have one year support and include CM2 activation and it did not.
I then used credits on an unlocking server '1yr support with free CM2' and they activated the support directly on my account and I still cannot use the CM2 software, I get the message "please activate using Infinity Online Service"
Please help what to do now?
My details from IOS settings:
[- Activation 1: Infinity-Box/Dongle; Firmware Version: 0000; Registered: 2016-04-15; Expired: 2017-04-16; Support: Active
- Activation 2: Infinity [BEST]; S/N: xxxxxxxx; Firmware Version: 0122]
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Old 04-19-2016, 13:44   #62 (permalink)
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Quote:
Originally Posted by chezral View Post
Hi I have big problem. I want to use CM2 software.
I bought Infinity BEST dongle from stupid GsmServer website which I thought would have one year support and include CM2 activation and it did not.
I then used credits on an unlocking server '1yr support with free CM2' and they activated the support directly on my account and I still cannot use the CM2 software, I get the message "please activate using Infinity Online Service"
Please help what to do now?
My details from IOS settings:
[- Activation 1: Infinity-Box/Dongle; Firmware Version: 0000; Registered: 2016-04-15; Expired: 2017-04-16; Support: Active
- Activation 2: Infinity [BEST]; S/N: xxxxxxxx; Firmware Version: 0122]
Dear Friend,

1. I know for sure that GsmServer is not stupid. Please control your words well in future. Btw, only very smart users hide their S/N and then ask for a support, pls think about this.
2. [BEST] Dongle is for Nokia, it has no CM2 activated by default
3. If you want to use CM2 with [BEST] Dongle read this Infinity Chinese Miracle-2 and [BEST] Dongle You should add "Infinity-Dongle" activation for BEST.
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Old 04-19-2016, 23:27   #63 (permalink)
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I assumed that i was not supposed to post my serial number.
I thought you would have sent me a pm.
Well please check my serial: 26218888 email [email protected]

I have activated CM2 on an infinity box using my unlock server with credits a few months ago.
But now this new BEST dongle is giving me grief
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Old 04-21-2016, 09:06   #64 (permalink)
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please help me I updated my infinity box but cm2 test version not working
the results are as folows

Box/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 4/21/2016 10:03:24 AM ----------
DongleManager [Infinity-Box] v1.61 [4/21/2016 10:03:24 AM]
PC HWID: C7A033478950B98B07779E768D0B0818
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00032C0300001942
Type: inf S/N:xxxxxxxx Version: 0130.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
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Old 04-21-2016, 16:28   #65 (permalink)
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Quote:
Originally Posted by chezral View Post
I assumed that i was not supposed to post my serial number.
I thought you would have sent me a pm.
Well please check my serial: 26218888 email [email protected]

I have activated CM2 on an infinity box using my unlock server with credits a few months ago.
But now this new BEST dongle is giving me grief
We do not use PM for support purposes.

This Dongle was updated 20-Apr and it has CM2 activation now.
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Old 04-21-2016, 16:30   #66 (permalink)
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Quote:
Originally Posted by ngonie View Post
please help me I updated my infinity box but cm2 test version not working
the results are as folows

Box/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 4/21/2016 10:03:24 AM ----------
DongleManager [Infinity-Box] v1.61 [4/21/2016 10:03:24 AM]
PC HWID: C7A033478950B98B07779E768D0B0818
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00032C0300001942
Type: inf S/N:xxxxxxxx Version: 0130.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
This Dongle has FULL version activated so old Test Version do not work any more.
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Old 04-21-2016, 21:38   #67 (permalink)
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how to free activate infinty box
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Old 04-22-2016, 14:23   #68 (permalink)
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Quote:
Originally Posted by shahidjanu View Post
how to free activate infinty box
Dear Sir,

Please see instruction HERE
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Old 04-23-2016, 19:18   #69 (permalink)
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Hi
how to crate an account for online service
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Old 04-23-2016, 22:59   #70 (permalink)
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Quote:
Originally Posted by maiwand30 View Post
Hi
how to crate an account for online service
If you have any Infinity product this means you have an account already.
How to login - Infinity-Box - Online Service

If you do not have any Infinity product - contact to any Reseller and you will get Username/Password from reseller.
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Old 04-26-2016, 12:39   #71 (permalink)
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Good news Good work more tnx to infinity team
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Old 04-28-2016, 16:02   #72 (permalink)
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Nice one. Am in Nigeria pls how can I buy infinity credits? Pls PM me or call me on 2348034522085
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Old 04-28-2016, 18:46   #73 (permalink)
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Quote:
Originally Posted by ibtech View Post
Nice one. Am in Nigeria pls how can I buy infinity credits? Pls PM me or call me on 2348034522085
Please contact to nearest seller - Infinity-Box - How to buy
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Old 06-20-2016, 07:22   #74 (permalink)
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UPDAT ERRER CM2 NEW REGISTRATION

Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 6/20/2016 11:06:49 AM ----------
DongleManager [Infinity-Box] v1.63 [6/20/2016 11:06:49 AM]
PC HWID: E9D89C22932B37502370BA4A01592840
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105897424881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]

Last edited by dilbarkhan; 06-20-2016 at 07:24. Reason: update errrer please help
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Old 06-20-2016, 08:25   #75 (permalink)
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Quote:
Originally Posted by dilbarkhan View Post
UPDAT ERRER CM2 NEW REGISTRATION

Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 6/20/2016 11:06:49 AM ----------
DongleManager [Infinity-Box] v1.63 [6/20/2016 11:06:49 AM]
PC HWID: E9D89C22932B37502370BA4A01592840
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105897424881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
Hello,

This Smart-Card is not an Infinity Smart-Card.
Disconnect all boxes/dongles.
Connect only Infinity Box/Dongle to PC.
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