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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 07-08-2015, 10:52   #1 (permalink)
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Infinity dongle not found after firmware update plz help


Infinity dongle not found after firmware update

i try to other sim reader but same problem plz help
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Old 07-08-2015, 12:11   #2 (permalink)
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Quote:
Originally Posted by amanhalwara View Post
Infinity dongle not found after firmware update

i try to other sim reader but same problem plz help
Hello,

What is your box S/N ?
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Old 07-08-2015, 12:13   #3 (permalink)
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6/17/2015 2:45:24 PM DongleManager version: 1.56
PC HWID: 07262004548F187FAC95DCDB01146867
Card-Reader: FT SCR2000 0
Token HWID: 0004768618201292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): B0F37686
Firmware version: 0122.02
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
- 0A: Test Version

card found: S/N B0F3:0122
registered to: amanhalwara
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Old 07-08-2015, 12:23   #4 (permalink)
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Quote:
Originally Posted by amanhalwara View Post
6/17/2015 2:45:24 PM DongleManager version: 1.56
PC HWID: 07262004548F187FAC95DCDB01146867
Card-Reader: FT SCR2000 0
Token HWID: 0004768618201292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): B0F37686
Firmware version: 0122.02
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
- 0A: Test Version

card found: S/N B0F3:0122
registered to: amanhalwara
Your Dongle updated well and working.

What is the problem exactly ?
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Old 07-08-2015, 12:36   #5 (permalink)
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Sir when open infinity best exe say dongle not found
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Old 07-08-2015, 21:03   #6 (permalink)
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Quote:
Originally Posted by amanhalwara View Post
Sir when open infinity best exe say dongle not found
Hello,

- Run DongleManager
- Select [BEST] at bottom of page instead of "Autodetect"
- Update Dongle firmware
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Old 07-09-2015, 05:38   #7 (permalink)
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Sir same problem
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Old 07-09-2015, 12:16   #8 (permalink)
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plz help how to solve this problem
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Old 07-09-2015, 13:21   #9 (permalink)
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Quote:
Originally Posted by amanhalwara View Post
plz help how to solve this problem
Hello,

- Run DongleManager
- Select [BEST] at bottom of page instead of "Autodetect"
- Update Dongle firmware
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Old 07-10-2015, 08:27   #10 (permalink)
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Sir see last pic dongle not found in dongle manager

I think dead my infinity best no solution yet
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Old 07-10-2015, 10:22   #11 (permalink)
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- Download http://server1.infinity-box.com/down...ile=CardID.rar
- Run CardID.exe
- Select Card-Reader
- Click to "Read" button
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Old 07-11-2015, 11:02   #12 (permalink)
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Old 07-11-2015, 12:20   #13 (permalink)
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Originally Posted by amanhalwara View Post

Close all other running software and read card details again.
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Old 07-15-2015, 12:13   #14 (permalink)
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Sir plz check card & no update avl.

but open best exe say no dongle connect

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Old 07-15-2015, 13:04   #15 (permalink)
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me too i have the same blem help please (dongle is not connected) (dogle is not found connect dongle and restart software) Infinity-Box CardID v1.06
[email protected]
Error when connecting Card in: Axalto e-gate 0
SmartCard API error #2148532329
The smart card has been removed, so that further communication is not possible.
Database: ./FSCard.ini
Card-Reader: USB Smart Card Reader 0
ATR: 3BEA00008131FE45520020D65900000000001C
Historical ATR bytes: 520020D6590000000000
Card Manager:
SerialNumber: 00104791
ROM:
Integrated Circuit Fabricator: 4790
Integrated Circuit Type: 5113
OS:
Identifier: 4051
Release Date: 5158
Release Level: 2400
EEPROM:
Fabrication Date: 7325
Serial Number: 00104791
Batch Identifier: 2973
Module Fabricator: 4810
Module Packaging Date: 7332
IC Card Manufacturer: 0000
IC Em******* Date: 0000
Pre Personalizer: 0319
Pre Personalization Date: 1F30
Pre Personalization Equipment Identifier: 31303437
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0010479129734810
GP Version:
SCP Version: 0, Option: 0
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